MENU
A marketer wants te capture open-ended feedback fram custamers via SMS and
write it to a data extension.
How could MebileComnect be used to accomplish this?
Suggested Answer: B
Get Premium MKT-101 Questions
as Interactive Web-Based Practice Test or PDF
Real Exam Format
Detailed Explanations
Instant Access
Get Your Practice Test
36 comments · newest first
SH
Sheron
11 months ago
B could work too, but it might be complicated for some users.
GE
Gerry
11 months ago
Not sure if AMPscript is necessary for this, seems overkill.
SA
Sabra
12 months ago
Surprised that D isn't more popular, it sounds effective!
SH
Shaquana
12 months ago
I disagree, A seems more straightforward for surveys.
WI
Wilford
1 year ago
Definitely think option C is the way to go!
GA
Gail
1 year ago
I thought the info capture message template was the right choice, but now I'm second-guessing myself.
CH
Chan
1 year ago
I’m leaning towards option C, but I can't recall if the embedded AMPscript is necessary for this scenario.
HE
Herman
1 year ago
I remember practicing a question about capturing feedback, and I feel like the vote/survey message template was mentioned there.
MA
Maybelle
1 year ago
I think we might need to use a text-response message template, but I'm not entirely sure if that's the best option.
JU
Juliann
1 year ago
I'm a little confused by the wording of the question. Does "write it to a data extension" mean I need to actually store the feedback in Salesforce, or just capture it in MobileConnect? I'll need to clarify that before deciding on the best approach.
DA
Dante
1 year ago
I'm feeling pretty confident about this one. The key is capturing the open-ended feedback, so I think option C with the text-response template is the way to go. The AMPscript will be crucial for writing that data to the extension.
DA
Dalene
1 year ago
Option B looks promising - using an outbound message template with AMPscript could give me more flexibility to customize the feedback capture process. I'll make sure to review the AMPscript documentation closely.
JO
Joanne
1 year ago
This seems straightforward - I think I'd go with option C and use a text-response message template with AMPscript to capture the customer feedback.
JE
Jess
1 year ago
Hmm, I'm a little unsure about this one. I'm not super familiar with the different message templates in MobileConnect, so I'll have to think through the pros and cons of each option carefully.
LI
Lindsey
1 year ago
Hmm, the question mentions the user is expecting unconditional processing order, but the Mediator is only processing messages correctly 95% of the time. That discrepancy is the key to solving this.
PA
Pansy
1 year ago
Hmm, I'm a bit confused. Do we need to delete the obsolete SnapMirror Snapshot copies as well? I want to make sure I don't miss any important steps.
JA
Janine
1 year ago
Wait, is this a trick question? I thought we were supposed to use smoke signals to capture customer feedback. Guess I've been living in the Stone Age.
JA
Jacob
1 year ago
It's all about using modern technology to gather customer feedback efficiently!
HE
Herminia
1 year ago
Haha, no smoke signals needed! MobileConnect can also write the feedback to a data extension for further analysis.
YO
Yong
1 year ago
You're funny! No, MobileConnect can be used to send SMS surveys to customers and capture their open-ended feedback.
DE
Deane
2 years ago
D, all the way! Info capture messages are the future, my friend. Who needs open-ended feedback when you can just capture all the info?
SH
Sherly
1 year ago
With MobileConnect, you can easily set up SMS campaigns to gather customer feedback and save it directly to a data extension.
TH
Theodora
1 year ago
MobileConnect can be used to send automated messages to customers requesting feedback and then store the responses in a data extension.
AD
Adelle
1 year ago
Use MobileConnect to send SMS surveys to customers and capture their responses in a data extension.
DA
Dalene
2 years ago
I'm feeling A on this one. A good old-fashioned vote/survey template should do the trick. No need to get all fancy with the code.
TA
Tayna
1 year ago
User 4: A seems like the most straightforward option for capturing feedback.
LE
Leontine
1 year ago
User 3: Definitely, keeping it simple is key in this case.
ST
Stacey
1 year ago
User 2: Yeah, I agree. No need to overcomplicate things.
KR
Kristal
1 year ago
User 1: I think A is the way to go. Simple and effective.
JU
Julio
2 years ago
C looks promising, but I'm not too sure about this whole AMPscript thing. Isn't that like ancient Egyptian hieroglyphics or something?
MA
Marge
1 year ago
C) AMPscript is just a scripting language, not hieroglyphics. It's not that complicated.
RO
Rodolfo
1 year ago
A) Use a vote/survey message template to capture the response.
PA
Pansy
2 years ago
I'm not sure, but I think option C) could also work since it involves using AMPscript.
SH
Sharika
2 years ago
I agree with Marvel, using a vote/survey message template seems like the most efficient way to capture feedback.
BO
Bok
2 years ago
Option B sounds like the way to go! Capturing open-ended feedback through an outbound message with AMPscript? That's the smart move.
MA
Marvel
2 years ago
I think option A) sounds like the best choice.