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Salesforce MKT-101 Exam - Topic 1 Question 31 Discussion

Actual exam question for Salesforce's MKT-101 exam
Question #: 31
Topic #: 1
[All MKT-101 Questions]

Northern Trail Outfitters sends emails for Password Resets from their web store when requested. An SMS message should be deployed if the password reset email is not sent.

What processes should they utilize to ensure a timely delivery across email and SMS?

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Suggested Answer: B

by Bernardo at Aug 10, 2023, 12:15 AM

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Jovita
3 months ago
Totally agree with B, it covers all bases!
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Breana
3 months ago
Wait, can SMS really be triggered that quickly?
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Edwin
4 months ago
D sounds complicated, not sure if it’s necessary.
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Tayna
4 months ago
I think A is better for tracking failed sends.
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Latanya
4 months ago
Option B seems the most efficient for user engagement.
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Paulene
4 months ago
I lean towards option D because it mentions transactional emails, which I think are crucial for password resets. But I'm not completely confident about the event notification service part.
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Gwenn
4 months ago
I'm a bit confused about the API responses mentioned in options C and D. I think we discussed API calls in class, but I can't recall the exact process for triggering SMS from an email failure.
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Talia
5 months ago
I feel like option B could work well since it involves engagement tracking. We did a case study on journeys, and I think the engagement split was a key point.
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Ayesha
5 months ago
I remember we practiced something similar where we had to set up a fallback for failed email sends. I think option A sounds familiar, but I'm not entirely sure about the data extract part.
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Keshia
5 months ago
I'm a bit confused by the wording of this question. I'll need to re-read it a few times to make sure I understand what they're asking.
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Margurite
5 months ago
Based on the information provided, I'd say the correct answer is that the organization's risk appetite is most likely to change. Exceeding RTOs would indicate a need to re-evaluate the level of risk the business is willing to accept.
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Fatima
5 months ago
Okay, I remember learning about IP filters in class. I believe the correct answer is B - an IP filter can allow or deny IP packets from entering a network. I'm pretty confident in that, but I'll double-check the other options just to be sure.
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Earnestine
10 months ago
I don't know, all these options sound pretty technical. I just want my password reset to work, you know? Is there a 'send me a carrier pigeon' option?
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Wade
9 months ago
They might need to implement monitoring to ensure delivery success.
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Catarina
9 months ago
They should use a reliable email and SMS service provider.
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Trevor
10 months ago
They could set up automated triggers for both email and SMS.
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Corinne
10 months ago
Hmm, Option D seems interesting too. Leveraging the event notification service to trigger the SMS could be a clever way to handle this.
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Kenneth
10 months ago
But option D involves too many steps, I still think option A is simpler and more efficient.
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Rebbeca
11 months ago
I'm leaning towards Option C. Using the API response to determine if the email was sent successfully and then triggering an SMS seems like a robust approach.
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Freeman
10 months ago
User 2: I agree, it seems like a reliable way to ensure timely delivery across email and SMS.
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Louann
10 months ago
User 1: Option C sounds like a good choice. Using the API response to trigger an SMS is efficient.
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Ashton
11 months ago
Option B looks like the best solution to me. Splitting the journey based on the user's engagement seems like a reliable way to ensure timely delivery across both email and SMS.
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Nida
9 months ago
User 4: Definitely, that seems like a reliable solution.
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Georgene
9 months ago
User 3: It's a good way to ensure timely delivery across both email and SMS.
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Chauncey
9 months ago
User 2: Yeah, splitting the journey based on user engagement sounds effective.
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Devora
10 months ago
User 1: I think option B is the way to go.
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Lizette
11 months ago
I disagree, I believe option D would be more effective.
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Kenneth
11 months ago
I think option A is the best choice.
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