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Salesforce MCE-Dev-201 Exam - Topic 5 Question 11 Discussion

Northtrn Trail Outfitters mistakenly synced the User_Salesforce object which added to their billable contact count.What should be recommended to remove these contacts'
C) Put the synced records into a sendable data extension and use Contact Delete.
A) Update the sync to remove these contacts from the All Contacts table.
B) Use the REST API to delete the contacts from the All Subscribers table.
D) Use the SOAP API to delete the contacts from theAll Contacts table.

Salesforce MCE-Dev-201 Exam - Topic 5 Question 11 Discussion

Actual exam question for Salesforce's MCE-Dev-201 exam
Question #: 11
Topic #: 5
[All MCE-Dev-201 Questions]

Northtrn Trail Outfitters mistakenly synced the User_Salesforce object which added to their billable contact count.

What should be recommended to remove these contacts'

Show Suggested Answer Hide Answer
Suggested Answer: C

To remove contacts mistakenly synced from the User_Salesforce object, the recommended approach is to put the synced records into a sendable data extension and use Contact Delete (C). This method allows for the systematic deletion of these contacts from the All Contacts table without affecting other data.


Salesforce Marketing Cloud Contact Delete

Managing Contacts in Marketing Cloud

Contribute your Thoughts:

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Milly
4 days ago
Definitely agree with that!
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Terrilyn
9 days ago
I think option C is the best way to go.
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Annice
14 days ago
I practiced a similar question before, and I think option D is about using SOAP for deletions, but I can't recall if that's the best approach here.
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Boris
19 days ago
I feel like option A could be risky since it talks about updating the sync. We might lose other important data if we're not careful.
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Odette
24 days ago
I'm not entirely sure, but I remember something about the REST API being used for deletions. Maybe option B could work?
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Ettie
2 months ago
I think we might need to look at option C, since it mentions using Contact Delete, which seems relevant for removing synced records.
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