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Northtrn Trail Outfitters mistakenly synced the User_Salesforce object which added to their billable contact count.
What should be recommended to remove these contacts'
Suggested Answer: C
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To remove contacts mistakenly synced from the User_Salesforce object, the recommended approach is to put the synced records into a sendable data extension and use Contact Delete (C). This method allows for the systematic deletion of these contacts from the All Contacts table without affecting other data.
Salesforce Marketing Cloud Contact Delete
Managing Contacts in Marketing Cloud
24 comments · newest first
WE
Wendell
2 days ago
But what about option A? It seems straightforward.
JO
Joaquin
7 days ago
I agree, C makes sense. Easier to manage.
HE
Herminia
13 days ago
This is tricky. I think option C is best.
DO
Dorian
18 days ago
I prefer B, quick and efficient.
SH
Shawna
23 days ago
But A might not fully remove them.
JA
Jade
28 days ago
A seems safer, just update the sync.
JE
Jess
1 month ago
It allows for controlled deletion.
AL
Alaine
1 month ago
Why C?
JE
Jess
1 month ago
I think option C makes sense.
AN
Annice
2 months ago
This is a tricky question.
IS
Isadora
2 months ago
SOAP API is outdated, why would anyone choose that?
PA
Pamela
2 months ago
Option A sounds too simple for this issue.
RE
Rene
2 months ago
Wait, can you really just delete them like that? Seems risky.
SH
Shenika
2 months ago
Definitely agree with that!
PO
Polly
2 months ago
I think option C makes the most sense.
WA
Wai
3 months ago
Why did they sync those contacts in the first place?
YA
Yasuko
3 months ago
A) seems risky, better to use the API.
YE
Yen
3 months ago
Wait, can we really just delete them like that?
MI
Milly
3 months ago
Definitely agree with that!
TE
Terrilyn
3 months ago
I think option C is the best way to go.
AN
Annice
4 months ago
I practiced a similar question before, and I think option D is about using SOAP for deletions, but I can't recall if that's the best approach here.
BO
Boris
4 months ago
I feel like option A could be risky since it talks about updating the sync. We might lose other important data if we're not careful.
OD
Odette
4 months ago
I'm not entirely sure, but I remember something about the REST API being used for deletions. Maybe option B could work?
ET
Ettie
5 months ago
I think we might need to look at option C, since it mentions using Contact Delete, which seems relevant for removing synced records.