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Salesforce MCE-Con-201 Exam - Topic 4 Question 4 Discussion

Northern Trail Outfitters (NTO) wants email subscribers to adopt their app. They are investigating using MobileConnect features since over 90% of their subscribers provide a Mobile Phone Number when registering.Which three considerations should be made before implementing MobileConnect? (Choose 3 answers)
A) Long and Short Codes are not available for all countries. and C) Inbound messaging only works with local Long or Short Codes. and D) Not all countries are supported by MobileConnect.
B) NTO would be charged by mobile operators directly for messages.
E) Opting in for messages can only be done via inbound message.

Salesforce MCE-Con-201 Exam - Topic 4 Question 4 Discussion

Actual exam question for Salesforce's MCE-Con-201 exam
Question #: 4
Topic #: 4
[All MCE-Con-201 Questions]

Northern Trail Outfitters (NTO) wants email subscribers to adopt their app. They are investigating using MobileConnect features since over 90% of their subscribers provide a Mobile Phone Number when registering.

Which three considerations should be made before implementing MobileConnect? (Choose 3 answers)

Show Suggested Answer Hide Answer
Suggested Answer: A, C, D

Comprehensive and Detailed Explanation

Correct answers are A, C, and D.

A --- Long and Short Codes are country-specific; availability must be checked per country.

C --- Inbound messaging (users texting keywords to subscribe) generally requires local Short or Long Codes.

D --- MobileConnect is not supported in every country; Salesforce provides a list of supported regions.

Why others are wrong:

B: Customers are billed by Salesforce, not directly by the mobile carriers.

E: Opt-ins can occur via Web Forms, Mobile Keyword responses, or API --- not only via inbound messaging.

Exact Extract from Salesforce Official Documentation:

Salesforce Help --- MobileConnect Considerations:

'Short and long code availability is country-specific. Inbound messaging requires a local code. MobileConnect is not available in all countries.'

(Source: https://help.salesforce.com/s/articleView?id=sf.mc_ms_considerations.htm)

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