Discuss Salesforce MCE-Con-201 Exam Topic 4 Question 4

Northern Trail Outfitters (NTO) wants email subscribers to adopt their app. They are investigating using MobileConnect features since over 90% of their subscribers provide a Mobile Phone Number when registering.

Which three considerations should be made before implementing MobileConnect? (Choose 3 answers)

ALong and Short Codes are not available for all countries.

BNTO would be charged by mobile operators directly for messages.

CInbound messaging only works with local Long or Short Codes.

DNot all countries are supported by MobileConnect.

EOpting in for messages can only be done via inbound message.

Suggested Answer: A, C, D

Comprehensive and Detailed Explanation

Correct answers are A, C, and D.

A --- Long and Short Codes are country-specific; availability must be checked per country.

C --- Inbound messaging (users texting keywords to subscribe) generally requires local Short or Long Codes.

D --- MobileConnect is not supported in every country; Salesforce provides a list of supported regions.

Why others are wrong:

B: Customers are billed by Salesforce, not directly by the mobile carriers.

E: Opt-ins can occur via Web Forms, Mobile Keyword responses, or API --- not only via inbound messaging.

Exact Extract from Salesforce Official Documentation:

Salesforce Help --- MobileConnect Considerations:

'Short and long code availability is country-specific. Inbound messaging requires a local code. MobileConnect is not available in all countries.'

(Source: https://help.salesforce.com/s/articleView?id=sf.mc_ms_considerations.htm)

---

Get Premium MCE-Con-201 Questions as Interactive Web-Based Practice Test or PDF Real Exam Format Detailed Explanations Instant Access Get Your Practice Test

19 comments · newest first

Ryan 23 days ago

I disagree, E is still a factor. Inbound limits options.

Brandee 28 days ago

E seems less relevant. Opting in can be flexible.

Vesta 1 month ago

Totally! D could restrict their audience.

Caitlin 1 month ago

D is also a big deal. Global support matters.

Jaime 1 month ago

Right, C is vital. Local codes are a must for success.

Deonna 2 months ago

C should be considered. Inbound messaging is tricky.

Moira 2 months ago

Yes, B worries me. Budgeting is key for NTO.

Wilburn 2 months ago

B is crucial too. Costs can add up quickly.

Yasuko 2 months ago

Agreed, A is a must. It limits reach.

Lucille 2 months ago

I think A is important. Not all countries have the same codes.

Lawrence 2 months ago

E seems odd, why only inbound for opting in?

Salena 3 months ago

C is a must-know! Inbound messaging rules are tricky.

Linette 3 months ago

Wait, is it true that D) Not all countries are supported?

Eleonore 3 months ago

Totally agree with B! Costs can add up fast.

Alfred 3 months ago

A) Long and Short Codes are not available for all countries.

Adelaide 3 months ago

I vaguely recall that not all countries are supported by MobileConnect, which makes option D a consideration we should definitely keep in mind.

Mona 4 months ago

I feel like inbound messaging is a tricky area. I think it only works with local codes, so option C might be relevant too.

Dalene 4 months ago

I'm not entirely sure, but I think we discussed that mobile operators charge for messages, which might relate to option B.

Lauran 4 months ago

I remember something about long and short codes not being available everywhere, so I think option A could be important.

Salesforce MCE-Con-201 Exam - Topic 4 Question 4 Discussion