Salesforce Exam Marketing-Cloud-Email-Specialist Topic 2 Question 69 Discussion

Actual exam question for Salesforce's Salesforce Certified Marketing Cloud Email Specialist exam

Question #: 69
Topic #: 2

[All Salesforce Certified Marketing Cloud Email Specialist Questions]

A marketer is testing an email that includes an Interactive Email Form and discovers the form is missing when the email is opened in Gmail.

What guidance should be given to the email developer to ensure the interactive form displays correctly?

AEnsure the 'Optimize for Gmail' checkbox is selected.

BEnsure characters in the CSS tags are limited to 16kB.

CEnsure fallback content has been configured for Gmail.

Show Suggested Answer

Suggested Answer: A

by Annabelle at Jul 30, 2023, 01:40 AM

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Divya

11 months ago

Correct Answer is "B". Explanation: If your issue is Gmail specific, ensure that your email doesn’t exceed Gmail’s size and character limits. Gmail clips the HTML of messages over 102 kb, which can cause the email form to not display. Gmail also limits the characters in your email’s CSS style tags to ~16k. CSS code that exceeds this limit doesn’t display in Gmail.

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