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Salesforce Certified Marketing Cloud Engagement Specialist (MC-202) Exam - Topic 2 Question 123 Discussion

The customer service team at Northern Trail Outfitters is reporting that customers are complaining about emails ending up in their spam folders. The marketing team is asking for a solution that can check if the email contains any flags thatcan classify it as spam.
B) Content Detective
A) Test Send
C) Subscriber Preview

Salesforce Certified Marketing Cloud Engagement Specialist (MC-202) Exam - Topic 2 Question 123 Discussion

Actual exam question for Salesforce's Salesforce Certified Marketing Cloud Engagement Specialist (MC-202) exam
Question #: 123
Topic #: 2
[All Salesforce Certified Marketing Cloud Engagement Specialist (MC-202) Questions]

The customer service team at Northern Trail Outfitters is reporting that customers are complaining about emails ending up in their spam folders. The marketing team is asking for a solution that can check if the email contains any flags thatcan classify it as spam.

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Suggested Answer: B

Content Detective is a tool in Salesforce Marketing Cloud that helps identify words, phrases, and patterns in email content that may trigger spam filters. Byrunning Content Detective before sending an email, the marketing team can get insights and suggestions on how to modify the content to avoid common spam triggers, improving email deliverability.


by Elden at May 11, 2026, 09:53 PM

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Delisa
3 days ago
I think B) Content Detective is the best choice.
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Ines
8 days ago
Test Send is definitely the way to go for this!
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Markus
13 days ago
Not sure if Subscriber Preview will solve the problem.
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Chanel
18 days ago
Wait, can Content Detective really identify spam flags?
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Dortha
23 days ago
Totally agree, we need to fix this spam issue!
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Terry
29 days ago
I heard Test Send can help with that.
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Nobuko
1 month ago
Test Send is definitely the way to go for this!
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Emilio
1 month ago
Not sure if Subscriber Preview will solve the problem.
upvoted 0 times
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Agustin
1 month ago
Wait, can Content Detective really identify spam flags?
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Shad
2 months ago
Totally agree, we need to fix this spam issue!
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Annamae
2 months ago
I heard Test Send can help with that.
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Wilda
2 months ago
I vaguely recall that Test Send might help with deliverability, but I’m leaning towards Content Detective for checking spam flags.
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Han
2 months ago
I’m a bit confused about the options. I thought Subscriber Preview was more about how emails look rather than checking for spam issues.
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Tyisha
2 months ago
I think we practiced a question similar to this in our last session, and I feel like Content Detective was mentioned as a way to analyze email content.
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Lorean
4 months ago
I remember we discussed how important it is to analyze email content to avoid spam filters, but I'm not sure which tool specifically checks for spam flags.
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