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Salesforce Exam Marketing Cloud Consultant Topic 3 Question 105 Discussion

Actual exam question for Salesforce's Marketing Cloud Consultant exam
Question #: 105
Topic #: 3
[All Marketing Cloud Consultant Questions]

A customer is using Marketing Cloud Connect but not sending tracking back to Sales Cloud. They want to create a Task on Contact and Lead records for follow up when someone has not opened five emails in a row.

Which activities could be used to fulfill this requirement?

Show Suggested Answer Hide Answer
Suggested Answer: C

To capture open-ended feedback via SMS and write it to a data extension, using a text-response message template with embedded AMPscript is the most suitable approach. This method allows for the dynamic handling and processing of the incoming SMS responses. The AMPscript can be programmed to parse the response and write the collected data to a specified data extension, making it an effective way to capture and store open-ended feedback. Reference: Salesforce MobileConnect documentation, AMPscript in MobileConnect


by Nicholle at Mar 09, 2025, 01:50 PM

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Valentine
1 months ago
Is it just me, or does anyone else feel like they're being tested on their Salesforce Bingo skills here?
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Daisy
3 days ago
C) API Event Entry, SQL Query Activity, Task Activity
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Miriam
7 days ago
B) Scheduled Automation, SQL Query Activity; Data Extension Entry, Task Activity
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Derick
17 days ago
A) Salesforce Data Entry, SQL Query Activity, Task Activity
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Janey
1 months ago
Option C looks good, but I'm not sure about the 'API Event Entry' part. Seems a bit overkill for this scenario.
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Mike
11 days ago
Let's go with option D then, it seems more straightforward.
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Tish
13 days ago
I agree, we might not need the 'API Event Entry' for this requirement.
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Terina
28 days ago
I think option C is a bit overkill for this scenario.
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Nana
2 months ago
Haha, Option A with the 'Salesforce Data Entry' made me chuckle. That's one way to do it, I guess!
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Matilda
12 days ago
User 3: I prefer Option C, using API Event Entry for tracking.
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Alyce
14 days ago
User 2: I think Option B could work too, with Scheduled Automation.
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Elmira
1 months ago
User 1: Yeah, 'Salesforce Data Entry' does sound funny.
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Callie
2 months ago
I'm leaning towards Option D. The Filter Activity and Data Extension Entry seem like they'd be useful for this use case.
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Rasheeda
8 days ago
Definitely. Using Scheduled Automation can also help automate this process and ensure timely follow up.
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Novella
13 days ago
That makes sense. It's important to have a clear process for follow up when tracking is not being sent back to Sales Cloud.
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Jaleesa
1 months ago
I agree. The Data Extension Entry can then be used to create a Task on the Contact and Lead records for follow up.
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Allene
1 months ago
Option D seems like a good choice. The Filter Activity can help identify those who haven't opened five emails in a row.
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Fabiola
2 months ago
I prefer option D with Filter Activity and Contact Activity for better tracking and follow up.
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Lenora
2 months ago
Option B seems to cover all the necessary activities like Scheduled Automation, SQL Query, and Task creation. Can't go wrong with that one.
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Ilona
22 days ago
Yes, option B is the best choice to fulfill the requirement of creating a Task on Contact and Lead records for follow up.
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Art
23 days ago
It's important to have all these activities in place to ensure proper follow up.
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Ernest
30 days ago
Scheduled Automation, SQL Query, and Task creation are essential for this task.
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Chan
2 months ago
I agree, option B covers all the necessary activities for this requirement.
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Chantell
2 months ago
I agree with Anastacia, Scheduled Automation can help with creating tasks for follow up.
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Anastacia
2 months ago
I think option B could work with Scheduled Automation and Task Activity.
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