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Salesforce Certified Marketing Cloud Engagement Consultant (MCE-Con-201) Exam - Topic 18 Question 20 Discussion

Actual exam question for Salesforce's Salesforce Certified Marketing Cloud Engagement Consultant (MCE-Con-201) exam
Question #: 20
Topic #: 18
[All Salesforce Certified Marketing Cloud Engagement Consultant (MCE-Con-201) Questions]

A mobile contact is not receiving SMS messages sent via MobileConnect.

In which two ways could a consultant troubleshoot this issue? (Choose 2 answers)

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Suggested Answer: D

by Carin at May 09, 2022, 07:39 AM

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Enola
4 months ago
Seems odd that they wouldn't get messages if everything else is fine.
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Amira
4 months ago
I think checking the short/long code is super important!
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Charolette
4 months ago
Wait, can they really not receive messages if the opt-in box is unchecked?
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Jacqueline
4 months ago
Definitely need to verify the keyword subscription too.
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Alica
4 months ago
Gotta check the opt-in status first!
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Clarence
5 months ago
I definitely remember something about ensuring the 'opt-in' box is checked in the demographics table. That seems crucial for SMS delivery!
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Grover
5 months ago
I’m a bit confused about the short vs. long code thing. I feel like that could be relevant, but I can't recall the details.
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Vernell
5 months ago
I remember a practice question where we had to verify the keyword subscription, so I feel like that could be a good choice too.
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Dulce
5 months ago
I think checking the contact's opt-in status in All Subscribers is important, but I'm not sure if that's one of the best options here.
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Christiane
5 months ago
Hmm, I'm a bit confused by this one. I'll need to review my notes on the best practices for managing test automation suites.
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Lavonda
5 months ago
Organizing the resources by type within the template could work, but I'm worried that might make it harder for the other departments to review. The nested template approach seems more flexible.
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Edgar
5 months ago
I think the controller and server-free design could be crucial for compliance, but I'm not entirely sure how it ties into HIPAA or PCI specifically.
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Shonda
5 months ago
I practiced a similar question recently, and I feel like vBond is responsible for initiating connections.
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Herminia
5 months ago
Okay, let's see... The question is asking how the field help would be measured for the HR application, not the separate application that maintains it. I'm guessing the answer has to do with the number of EQs (Evaluation Questions) used to assess the field help.
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