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Salesforce Certified Marketing Cloud Engagement Consultant (MCE-Con-201) Exam - Topic 15 Question 81 Discussion

Actual exam question for Salesforce's Salesforce Certified Marketing Cloud Engagement Consultant (MCE-Con-201) exam
Question #: 81
Topic #: 15
[All Salesforce Certified Marketing Cloud Engagement Consultant (MCE-Con-201) Questions]

A marketer wants te capture open-ended feedback fram custamers via SMS and

write it to a data extension.

How could MebileComnect be used to accomplish this?

Show Suggested Answer Hide Answer
Suggested Answer: C

To capture open-ended feedback via SMS and write it to a data extension, using a text-response message template with embedded AMPscript is the most suitable approach. This method allows for the dynamic handling and processing of the incoming SMS responses. The AMPscript can be programmed to parse the response and write the collected data to a specified data extension, making it an effective way to capture and store open-ended feedback. Reference: Salesforce MobileConnect documentation, AMPscript in MobileConnect


by Carin at Apr 11, 2024, 09:46 PM

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Martina
5 months ago
I doubt any of these options will really capture detailed feedback effectively.
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Maurine
5 months ago
Wait, can you really use AMPscript in SMS? That’s surprising!
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Brianne
5 months ago
I’m not so sure about that, D might work better for structured responses.
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Sheron
5 months ago
Totally agree, C seems the most flexible!
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Lindsey
6 months ago
I think option C is the best choice for open-ended feedback.
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Daisy
6 months ago
I remember we practiced with survey message templates, but I can't quite remember if they were for open-ended feedback. I might lean towards option A.
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Deeann
6 months ago
I thought the info capture message template was mentioned in our notes, but I'm not confident it applies here. It seems more suited for structured data.
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Elbert
6 months ago
I feel like we discussed using AMPscript in one of our practice questions, but I can't recall if it was specifically for capturing feedback.
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Shannon
6 months ago
I think option C sounds familiar, but I'm not entirely sure if it's the right one. I remember something about text-response templates in our practice sessions.
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Jamey
6 months ago
This seems like a good opportunity to showcase my knowledge of MobileConnect features. I think option C is the best choice - the text-response template will allow the customer to provide open-ended feedback, and the AMPscript can be used to write that feedback to a data extension.
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Lyndia
6 months ago
I'm a little confused by the wording of the question. What's the difference between an "outbound message template" and a "text-response message template"? I'll need to double-check the documentation to make sure I understand the options before answering.
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Lenny
6 months ago
Okay, I've got this! The key is using the right message template to capture the open-ended feedback. I'm pretty confident option C, the text-response message template with AMPscript, is the way to go here.
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Roy
6 months ago
Hmm, I'm a bit unsure about this one. The question mentions capturing open-ended feedback, so I'm not sure a vote/survey template would be the best approach. I'll need to review the details on the different message templates to decide which one would work best.
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Arlette
7 months ago
This seems like a straightforward question about using MobileConnect to capture open-ended customer feedback. I think I'll go with option C - using a text-response message template with embedded AMPscript to capture the response.
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Irving
7 months ago
All of the above? That seems a bit too broad. I'm going to have to review my notes on SAML security to make sure I pick the right answer here.
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Tegan
7 months ago
Wait, I think I'm starting to see the difference now. An Artifact is a more general work product, while a Deliverable is specifically a planned output. That helps me narrow it down.
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Clement
2 years ago
Hmm, that's a valid point. It could also be effective in capturing open-ended feedback.
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Eliseo
2 years ago
Wait, wait, wait... did you say 'MebileComnect'? I think I'm in the wrong exam here. Is this some kind of new marketing platform for carrier pigeons?
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Rebecka
2 years ago
C: Use a text-response message template with embedded AMPscript to capture the response.
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Elke
2 years ago
B: No, it's not for carrier pigeons. It's a tool for capturing customer feedback via SMS.
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Jacquelyne
2 years ago
A: Use a vote/survey message template to capture the response.
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Art
2 years ago
You know, I'd go with option B. That way, you can really get creative with the AMPscript and make the message look like it's straight from the customer's best friend.
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Adelina
2 years ago
I agree, using AMPscript in the outbound message template would allow for a more customized and friendly interaction with the customers.
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Angelyn
2 years ago
Option B sounds like a great idea! It would definitely make the message more personalized and engaging.
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Carmen
2 years ago
I think option C could work too, as long as the AMPscript is used effectively.
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Xenia
2 years ago
I agree, option B sounds like the best way to personalize the message.
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Trinidad
2 years ago
I agree, using AMPscript in the message could really make it stand out to the customers.
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Lorrine
2 years ago
Option B sounds like a great idea! It would definitely make the message more personalized.
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Julene
2 years ago
Option D all the way! An info capture message template is the perfect tool for this task. It's designed specifically for collecting customer feedback.
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Gaston
2 years ago
D) Use an info capture message template to capture the response.
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My
2 years ago
Option D all the way! An info capture message template is the perfect tool for this task. It's designed specifically for collecting customer feedback.
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Coletta
2 years ago
Hmm, I'm not sure about that. Wouldn't an outbound message template with AMPscript be more flexible? You could customize the message and capture the response all in one go.
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Gerald
2 years ago
What about option C? Using a text-response message template with AMPscript could also work, right?
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Bettina
2 years ago
I think option C is the way to go. Using a text-response message template with embedded AMPscript seems like the most straightforward approach to capturing open-ended feedback via SMS.
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Kenny
2 years ago
I agree, using a vote/survey message template would make it easy for customers to provide feedback.
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Clement
2 years ago
I think option A sounds like a good idea to capture feedback via SMS.
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Georgene
2 years ago
Okay, let's get serious here. I think option C is the way to go. The text-response template with AMPscript seems like the most straightforward and efficient way to capture the feedback and write it to the data extension. Plus, it gives us a bit more control over the process.
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Minna
2 years ago
Haha, yeah, 'MobileComnect'? Is that like the cousin of MobileConnect or something? I'm already questioning the validity of this question.
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Jesusa
2 years ago
You know, I'm kind of concerned about the whole 'open-ended feedback via SMS' thing too. Seems like it could be a bit of a logistical nightmare, to be honest. Maybe we should consider a different approach altogether?
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Candida
2 years ago
I agree, using a vote/survey message template would make it easier to manage the feedback.
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Veda
2 years ago
A
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Benedict
2 years ago
Hmm, I'm not so sure about that. I feel like option B might be better, with the outbound message template and AMPscript. That way, we can have a bit more control over the formatting and presentation of the feedback.
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Yolando
2 years ago
Yeah, I hear you. But I think option C could work well here. The text-response template with AMPscript would allow us to capture the feedback and write it to a data extension. Seems like a pretty straightforward solution.
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Danica
2 years ago
This is a tricky question! I'm not sure if I'm comfortable with the idea of capturing open-ended feedback via SMS. Seems like it could get a bit messy, you know?
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