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Salesforce Exam Marketing Cloud Consultant Topic 15 Question 81 Discussion

Actual exam question for Salesforce's Marketing Cloud Consultant exam
Question #: 81
Topic #: 15
[All Marketing Cloud Consultant Questions]

A marketer wants te capture open-ended feedback fram custamers via SMS and

write it to a data extension.

How could MebileComnect be used to accomplish this?

Show Suggested Answer Hide Answer
Suggested Answer: C

To capture open-ended feedback via SMS and write it to a data extension, using a text-response message template with embedded AMPscript is the most suitable approach. This method allows for the dynamic handling and processing of the incoming SMS responses. The AMPscript can be programmed to parse the response and write the collected data to a specified data extension, making it an effective way to capture and store open-ended feedback. Reference: Salesforce MobileConnect documentation, AMPscript in MobileConnect


by Carin at Apr 11, 2024, 09:46 PM

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Clement
1 years ago
Hmm, that's a valid point. It could also be effective in capturing open-ended feedback.
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Eliseo
1 years ago
Wait, wait, wait... did you say 'MebileComnect'? I think I'm in the wrong exam here. Is this some kind of new marketing platform for carrier pigeons?
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Rebecka
12 months ago
C: Use a text-response message template with embedded AMPscript to capture the response.
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Elke
12 months ago
B: No, it's not for carrier pigeons. It's a tool for capturing customer feedback via SMS.
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Jacquelyne
1 years ago
A: Use a vote/survey message template to capture the response.
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Art
1 years ago
You know, I'd go with option B. That way, you can really get creative with the AMPscript and make the message look like it's straight from the customer's best friend.
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Adelina
11 months ago
I agree, using AMPscript in the outbound message template would allow for a more customized and friendly interaction with the customers.
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Angelyn
11 months ago
Option B sounds like a great idea! It would definitely make the message more personalized and engaging.
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Carmen
11 months ago
I think option C could work too, as long as the AMPscript is used effectively.
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Xenia
12 months ago
I agree, option B sounds like the best way to personalize the message.
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Trinidad
1 years ago
I agree, using AMPscript in the message could really make it stand out to the customers.
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Lorrine
1 years ago
Option B sounds like a great idea! It would definitely make the message more personalized.
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Julene
1 years ago
Option D all the way! An info capture message template is the perfect tool for this task. It's designed specifically for collecting customer feedback.
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Gaston
1 years ago
D) Use an info capture message template to capture the response.
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My
1 years ago
Option D all the way! An info capture message template is the perfect tool for this task. It's designed specifically for collecting customer feedback.
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Coletta
1 years ago
Hmm, I'm not sure about that. Wouldn't an outbound message template with AMPscript be more flexible? You could customize the message and capture the response all in one go.
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Gerald
1 years ago
What about option C? Using a text-response message template with AMPscript could also work, right?
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Bettina
1 years ago
I think option C is the way to go. Using a text-response message template with embedded AMPscript seems like the most straightforward approach to capturing open-ended feedback via SMS.
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Kenny
1 years ago
I agree, using a vote/survey message template would make it easy for customers to provide feedback.
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Clement
1 years ago
I think option A sounds like a good idea to capture feedback via SMS.
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Georgene
1 years ago
Okay, let's get serious here. I think option C is the way to go. The text-response template with AMPscript seems like the most straightforward and efficient way to capture the feedback and write it to the data extension. Plus, it gives us a bit more control over the process.
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Minna
1 years ago
Haha, yeah, 'MobileComnect'? Is that like the cousin of MobileConnect or something? I'm already questioning the validity of this question.
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Jesusa
1 years ago
You know, I'm kind of concerned about the whole 'open-ended feedback via SMS' thing too. Seems like it could be a bit of a logistical nightmare, to be honest. Maybe we should consider a different approach altogether?
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Candida
1 years ago
I agree, using a vote/survey message template would make it easier to manage the feedback.
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Veda
1 years ago
A
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Benedict
1 years ago
Hmm, I'm not so sure about that. I feel like option B might be better, with the outbound message template and AMPscript. That way, we can have a bit more control over the formatting and presentation of the feedback.
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Yolando
1 years ago
Yeah, I hear you. But I think option C could work well here. The text-response template with AMPscript would allow us to capture the feedback and write it to a data extension. Seems like a pretty straightforward solution.
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Danica
1 years ago
This is a tricky question! I'm not sure if I'm comfortable with the idea of capturing open-ended feedback via SMS. Seems like it could get a bit messy, you know?
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