Salesforce Exam Marketing-Cloud-Consultant Topic 15 Question 81 Discussion

Actual exam question for Salesforce's Salesforce Certified Marketing Cloud Consultant exam

Question #: 81
Topic #: 15

[All Salesforce Certified Marketing Cloud Consultant Questions]

A marketer wants te capture open-ended feedback fram custamers via SMS and

write it to a data extension.

How could MebileComnect be used to accomplish this?

AUse a vote/survey message template to capture the response.

BUse an outbound message template with embedded AMPscript to capture the response,

CUse a text-response message templabe with embedded AMPscript to capture the response,

DUse an info capture messege template to capture the response.

Show Suggested Answer

Suggested Answer: C

To capture open-ended feedback via SMS and write it to a data extension, using a text-response message template with embedded AMPscript is the most suitable approach. This method allows for the dynamic handling and processing of the incoming SMS responses. The AMPscript can be programmed to parse the response and write the collected data to a specified data extension, making it an effective way to capture and store open-ended feedback. Reference: Salesforce MobileConnect documentation, AMPscript in MobileConnect

by Carin at Apr 11, 2024, 09:46 PM

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Georgene

11 days ago

Okay, let's get serious here. I think option C is the way to go. The text-response template with AMPscript seems like the most straightforward and efficient way to capture the feedback and write it to the data extension. Plus, it gives us a bit more control over the process.

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Minna

13 days ago

Haha, yeah, 'MobileComnect'? Is that like the cousin of MobileConnect or something? I'm already questioning the validity of this question.

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Jesusa

14 days ago

You know, I'm kind of concerned about the whole 'open-ended feedback via SMS' thing too. Seems like it could be a bit of a logistical nightmare, to be honest. Maybe we should consider a different approach altogether?

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Benedict

15 days ago

Hmm, I'm not so sure about that. I feel like option B might be better, with the outbound message template and AMPscript. That way, we can have a bit more control over the formatting and presentation of the feedback.

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Yolando

17 days ago

Yeah, I hear you. But I think option C could work well here. The text-response template with AMPscript would allow us to capture the feedback and write it to a data extension. Seems like a pretty straightforward solution.

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Danica

18 days ago

This is a tricky question! I'm not sure if I'm comfortable with the idea of capturing open-ended feedback via SMS. Seems like it could get a bit messy, you know?

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