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Salesforce Marketing Cloud Advanced Cross Channel Accredited Professional (AP-214) Exam - Topic 8 Question 45 Discussion

Posted by Howard on Jul 20, 2026 at 03:42 PM

A deployment specialist sends an Inbox message to your customer audience "Loyalty Program". The next week, they send a message to the same audience using the Replace Inbox feature, but now that audience has some members that no longer exist. What is the expected outcome?

Suggested Answer: B

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15 comments · newest first
TA
Tandra 16 days ago
C is specific. It targets the right audience.
LA
Laura 21 days ago
A is clear about deletion. That's a strong point.
AN
Anthony 26 days ago
But B covers all users, that's important!
TA
Tandra 1 month ago
C seems right. Only for those who are gone.
LA
Laura 1 month ago
I feel like A makes sense. Deleted for non-existent users.
AN
Anthony 1 month ago
I think it's B. Everyone gets the new message.
ZE
Zena 2 months ago
So if they’re gone, do they even get the new message? Confusing!
CA
Carissa 2 months ago
A is interesting, but I still lean towards B.
MA
Magda 2 months ago
Wait, how can it replace for users who don’t exist anymore? Sounds off.
EA
Earlean 2 months ago
Totally agree with B! Makes the most sense.
CH
Cherilyn 2 months ago
I think it's B. The message goes to everyone who got the first one.
TU
Tula 2 months ago
I’m confused about this one. I thought the new message would only replace the first one for users still in the audience, so maybe C?
NA
Nadine 3 months ago
I practiced a similar question, and I feel like the answer is D. It makes sense that users need to read the first message to get the new one.
TA
Tashia 3 months ago
I'm not really sure, but I remember something about how the Replace Inbox feature works. Maybe it's A? That sounds familiar.
JE
Jenifer 3 months ago
I think the answer might be B because it seems like the new message should go to everyone who got the first one, even if some users are gone.
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