Salesforce Exam Marketing Cloud Advanced Cross Channel Topic 6 Question 4 Discussion

Actual exam question for Salesforce's Marketing Cloud Advanced Cross Channel exam

Question #: 4
Topic #: 6

[All Marketing Cloud Advanced Cross Channel Questions]

You are getting an error while trying to make an inbox message as inactive. What could be the possible reason.

ASome automation activity is using the inbox message

BThe message is already scheduled/active

CThe message has already been sent. (once started to send cannot mark as inactive)

Show Suggested Answer

Suggested Answer: C

by Sylvia at May 12, 2024, 06:59 AM

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Brandon

10 months ago

Wait, you can actually schedule inbox messages? That's news to me! I'm learning new things today.

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Malika

10 months ago

B) The message is already scheduled/active

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Lashanda

10 months ago

A) Some automation activity is using the inbox message

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Paris

11 months ago

This is a tricky one, but I'd bet it's a combination of B and C. Can't mess with messages that are already in motion.

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Gerardo

10 months ago

C) The message has already been sent. (once started to send cannot mark as inactive)

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Alfred

10 months ago

B) The message is already scheduled/active

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Brinda

10 months ago

A) Some automation activity is using the inbox message

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Phuong

12 months ago

I'm going with A. Sounds like some automation is already using the inbox message, preventing you from deactivating it.

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Allene

11 months ago

I agree with you, it could be that the message is already in use by some automation.

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Kristel

11 months ago

I think it's B. The message is probably already scheduled or active.

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Delbert

12 months ago

Option C seems like the most likely culprit. Once a message has been sent, you can't retroactively mark it as inactive.

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Sunshine

12 months ago

Hmm, I think it's option B. The message is already scheduled or active, so you can't mark it as inactive.

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Daniel

11 months ago

Maybe there's some automation activity running that's preventing it from being inactive.

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Brunilda

11 months ago

I agree, option B seems to be the most likely reason.

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