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Salesforce Marketing Cloud Advanced Cross Channel Accredited Professional (AP-214) Exam - Topic 5 Question 1 Discussion

Actual exam question for Salesforce's Marketing Cloud Advanced Cross Channel Accredited Professional (AP-214) exam

Question #: 1
Topic #: 5

[All Marketing Cloud Advanced Cross Channel Accredited Professional (AP-214) Questions]

3 possible reasons why a SMS message would fail to reach users mobile? (select 3 options)

Aswitched off

BSMS sent to landline number

Cmobile is in another call

Dout of cellular network coverage

ELow battery

Show Suggested Answer

Suggested Answer: A, B, D

by Felix at May 12, 2024, 05:10 AM

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Rosalia

6 months ago

Really? Mobile in another call affects SMS delivery?

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Freeman

6 months ago

Out of coverage is definitely a reason!

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Rene

7 months ago

I thought low battery wouldn't matter for SMS?

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Josefa

7 months ago

Totally agree, landline numbers can't receive SMS.

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Bulah

7 months ago

Switched off is a big one!

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Jess

7 months ago

I’m a bit confused about whether being on another call would prevent an SMS from being received. I thought it only affected calls.

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Justine

8 months ago

I feel like out of cellular network coverage is a common issue too, but I can't recall if low battery affects SMS delivery.

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Abraham

8 months ago

I remember practicing a question about SMS delivery issues, and I think sending to a landline number is definitely a reason.

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Shawnda

8 months ago

I think one reason could be that the mobile is switched off, but I'm not sure if that’s the only reason.

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Gladys

8 months ago

Wait, is a landline number one of the possible reasons? I'm not sure I fully understand how SMS messaging works across different types of phone numbers. I'll need to double-check that before answering.

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Barbra

8 months ago

Okay, I've got this. The key things that can prevent an SMS from reaching a mobile are if the phone is switched off, if it's out of network coverage, or if the user is already on another call. I'll select those three options.

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Britt

8 months ago

Hmm, I'm a bit unsure about this one. I know SMS messages can fail for various reasons, but I'm not totally confident I can identify the top 3. I'll need to think it through carefully.

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Ezekiel

8 months ago

This seems pretty straightforward. I'll just need to carefully read through the options and select the 3 that seem most likely to cause an SMS message to fail.

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Tennie

8 months ago

Hmm, this looks like a tricky one. I'll need to think carefully about the syntax and how it relates to dynamic web pages.

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Nina

8 months ago

I'm feeling confident about this one. The diagrams clearly illustrate the different effects, and I think I know which option correctly describes the scenario presented in the question.

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Kallie

8 months ago

Hmm, this looks like a tricky VXLAN question. I'll need to carefully review the options and think through the VXLAN multicast encapsulation and decapsulation process.

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Beata

8 months ago

Hmm, I'm not entirely sure about this one. I'll need to review my notes on performance measurement to make the right choice.

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Margery

2 years ago

Hah, low battery? Seriously? Who doesn't keep their phone charged these days? *laughs* But yeah, A, D, and C are the real culprits.

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Princess

2 years ago

Agreed, those are the common culprits for sure.

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Jolanda

2 years ago

Jolanda is right, A, D, and C are the main reasons for SMS failures.

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Amos

2 years ago

Yeah, low battery is a rare one. Most people keep their phones charged.

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Deane

2 years ago

A, B, and D. Can't forget about landline numbers and powered-off phones. Classic SMS pitfalls.

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Flo

2 years ago

Yes, landline numbers and phones being switched off are definitely classic SMS pitfalls to watch out for.

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Cheryll

2 years ago

A, B, and D are definitely common reasons for SMS messages not reaching a mobile phone.

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Jennie

2 years ago

Yes, landline numbers and phones being switched off are definitely classic SMS pitfalls to watch out for.

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Thad

2 years ago

A, B, and D are definitely common reasons for SMS messages not reaching a mobile phone.

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Sherron

2 years ago

Definitely D, out of cellular network coverage. That's the most common reason I've seen for SMS failures.

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Gilberto

2 years ago

I think low battery can also be a reason for SMS messages not reaching the mobile.

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Gail

2 years ago

I agree, being out of cellular network coverage is a major reason for SMS failures.

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