Salesforce Marketing Cloud Advanced Cross Channel Accredited Professional (AP-214) Exam - Topic 1 Question 37 Discussion

Actual exam question for Salesforce's Marketing Cloud Advanced Cross Channel Accredited Professional (AP-214) exam

Question #: 37
Topic #: 1

[All Marketing Cloud Advanced Cross Channel Accredited Professional (AP-214) Questions]

You are using replace inbox message feature. But your audience has changed and some of the contacts who received the first message do not exist. What would happen?

Athe inbox message is replaced for all user.

Bthe inbox message is replaced only for users who do not exist:

Cinbox message Is replaced for users who read the first message.

DInbox message is replaced for existing usef s and deleted for users who do not eixist.

Show Suggested Answer

Suggested Answer: D

by Derick at Mar 07, 2026, 02:06 AM

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Kimberlie

5 days ago

Wait, what if some users never got the first message?

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Keneth

10 days ago

No way, it’s definitely A! Everyone gets the new message.

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Kara

15 days ago

I think it’s D. Only existing users get the update.

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Asha

20 days ago

If I remember correctly, the message should only be replaced for users who still exist, which makes me lean towards D.

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Jarvis

25 days ago

I’m confused about this one. I feel like it could be A or D, but I can't recall the details clearly.

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Artie

1 month ago

I remember a similar question where it mentioned only existing users would see the replacement. So maybe it's D?

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Lucy

1 month ago

I think the message gets replaced for everyone, but I'm not entirely sure if it includes those who don't exist anymore.

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