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Northern Trail Outfitters wants to send a custom survey to customers asking about their experience following a recent purchase.
Which feature should be used to create a survey form?
Suggested Answer: C
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32 comments · newest first
TE
Tesha
6 months ago
I agree, Smart Capture is straightforward for responses.
LA
Laura
6 months ago
Profile Center doesn’t fit the survey purpose.
FR
Francisca
7 months ago
I feel Smart Capture is user-friendly for this.
CL
Clorinda
7 months ago
MobileConnect could work, but not ideal for surveys.
LE
Lea
7 months ago
Content Builder seems more versatile though.
DO
Dong
7 months ago
I think Smart Capture is the best choice.
LA
Lashanda
7 months ago
I love how easy Smart Capture makes it to gather feedback!
JA
Jame
7 months ago
Not sure if that's the best option, Content Builder might be better.
DE
Dell
8 months ago
Haha, Profile Center? What is this, the 90s? Get with the times, people.
JE
Jess
8 months ago
Smart Capture is the way to go. It's like a survey form on steroids.
AU
Audra
8 months ago
I'd go with Content Builder. It's the Swiss Army knife of Salesforce features.
AL
Alease
9 months ago
MobileConnect? Isn't that for mobile messaging? Seems like the wrong tool for this job.
RU
Ruthann
9 months ago
Profile Center? Really? That's for managing customer profiles, not creating surveys.
GL
Glenn
9 months ago
Smart Capture seems like the obvious choice here. It's designed for collecting customer data.
EA
Earlean
9 months ago
I think Content Builder is the way to go for creating a survey form.
KE
Kenneth
9 months ago
I think Profile Center is more for managing customer data, so it probably isn't the right answer for creating a survey form.
JE
Jeff
9 months ago
I feel like MobileConnect might be more about messaging rather than surveys, but I could be wrong.
GE
Gerald
10 months ago
I remember practicing with Content Builder for creating emails, but I can't recall if it can be used for surveys too.
BO
Bonita
10 months ago
I think we talked about Smart Capture in class, but I'm not entirely sure if it's the right choice for surveys.
EL
Elke
10 months ago
I'm leaning towards Content Builder since it's designed for creating custom forms and surveys. That seems like the most straightforward solution here.
KA
Karon
10 months ago
Profile Center might be an interesting option, but I'm not sure it's the best fit for a customer survey. I'll have to review the features more closely.
FE
Fernanda
10 months ago
Smart Capture seems like it could work for a customer survey, but I'm not totally confident that's the right choice.
SO
Sophia
11 months ago
Definitely agree, Smart Capture is perfect for this!
VI
Vilma
11 months ago
I think Smart Capture is the way to go for surveys!
AM
Ammie
11 months ago
Wait, can you really use Smart Capture for surveys?
GA
Garry
11 months ago
Hmm, I'm not sure about this one. I'll have to think it through carefully.
CH
Chaya
12 months ago
I think Content Builder would be the best option here to create the survey form.
AU
Audrie
4 months ago
Definitely Content Builder! It’s user-friendly for surveys.
RI
Rikki
6 months ago
MobileConnect might not be the best fit for this.
PE
Penney
6 months ago
I like the idea of using Content Builder for customization.
AL
Alyce
10 months ago
Smart Capture could work too, but Content Builder is more versatile.
CA
Cammy
11 months ago
I agree, Content Builder seems perfect for surveys.