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Salesforce Certified Marketing Cloud Engagement Administrator (MCE-Admn-201) Exam - Topic 2 Question 9 Discussion

Northern Trail Outfitters needs to reduce the amount of work when managing messages to customers, but cannot add any more personnel due to budget constraints. There has been an increased number of customer purchases on their website, and the team currently sends batch order confirmations. What solution will decrease manual workloads on the team and will improve their customers experience?
D) A triggered message to send an email as soon as a customer completes a purchase.
A) A file drop automation to send emails to customers who have made a purchase.
B) A user -initiated message to send an email to customers who made a purchase daily.
C) A scheduled automation to send emails to customers who made a purchase daily.

Salesforce Certified Marketing Cloud Engagement Administrator (MCE-Admn-201) Exam - Topic 2 Question 9 Discussion

Actual exam question for Salesforce's Salesforce Certified Marketing Cloud Engagement Administrator (MCE-Admn-201) exam
Question #: 9
Topic #: 2
[All Salesforce Certified Marketing Cloud Engagement Administrator (MCE-Admn-201) Questions]

Northern Trail Outfitters needs to reduce the amount of work when managing messages to customers, but cannot add any more personnel due to budget constraints. There has been an increased number of customer purchases on their website, and the team currently sends batch order confirmations. What solution will decrease manual workloads on the team and will improve their customers experience?

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Suggested Answer: D

by Lizbeth at May 08, 2022, 06:00 PM

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Allene
10 months ago
C seems efficient, but I wonder if daily emails might annoy some customers.
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Brett
10 months ago
Wait, can automation really handle all the inquiries?
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Iluminada
10 months ago
A file drop automation sounds outdated, not a fan of A.
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Lisha
11 months ago
Definitely agree with D! Immediate confirmation is key.
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Peggie
11 months ago
I think option C is the best choice for daily emails.
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Tamra
11 months ago
I’m leaning towards option D, but I wonder if there are any potential issues with sending too many emails right after a purchase.
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Roselle
11 months ago
I feel like we practiced a similar question, and I think the file drop automation could still leave customers waiting longer than they want.
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Emmanuel
11 months ago
I remember we discussed how triggered messages can really enhance customer experience by providing immediate confirmation.
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Kaitlyn
11 months ago
I'm not entirely sure, but I think a scheduled automation might not be the best fit since it could delay confirmations.
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Slyvia
11 months ago
I'm not entirely sure about this one. The question mentions a security policy prohibiting internet access, so I'll need to double-check the options that don't require downloading external resources.
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King
11 months ago
Alright, let's do this. I'll set up the NFS mount, configure the YUM repo, and then run 'yum install dialog' to get the job done.
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Audria
11 months ago
This seems pretty straightforward. The key information they're looking for is the tracking details on the previously submitted claim, so I'll focus on options like the authorization number or provider's NPI.
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Hermila
11 months ago
Honestly, I would lean towards option C, but I'm not entirely confident about the specifics regarding the Managed name entries.
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Francoise
11 months ago
Okay, let me see... Presenting a logical space for data storage that maps to the physical location - that sounds like storage virtualization to me.
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Mozell
11 months ago
I'm pretty sure PPP operates at the data-link layer, so I'll go with option D.
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