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While setting up Marketing Cloud Connect, a Marketing Cloud admin navigates to the Marketing Cloud tab in Sales Cloud to complete the integration. The admin then receives the following error message:
- Insufficient User Permissions. You have not been designated as an integrated Marketing Cloud user. Contact your system administrator
The admin notices the Marketing Cloud for AppExchange Admin option is selected when looking at the user settings
What action should correct the issue?
Suggested Answer: D
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31 comments · newest first
LI
Lina
23 days ago
Option C could work if mappings are incorrect. Need to check that.
JO
Josephine
28 days ago
I agree, but what about option A? It might help too.
KA
Kassandra
1 month ago
I think option D is the best. Admin permissions are crucial.
WI
William
1 month ago
This question is tricky. Permissions can be confusing.
CA
Carma
1 month ago
I don't like this error message. It's confusing!
YA
Yan
2 months ago
I agree, but C could work too. Mappings are crucial.
MA
Marjory
2 months ago
I think option D is the best. Permissions matter.
KR
Krystal
2 months ago
This question is tricky. I feel unsure.
GR
Gracia
2 months ago
Option C could work, but I’d prioritize permissions first.
DE
Deane
2 months ago
I agree, but what about option A? It sounds relevant too.
GL
Glenn
2 months ago
I think option D is the best choice. Permissions matter.
SH
Shaun
3 months ago
This question is tricky. I feel unsure.
LI
Lilli
3 months ago
I’m surprised this error still pops up with all the updates!
VA
Valentin
3 months ago
I agree with D, but what if the user is already an admin?
TU
Tu
3 months ago
Wait, isn’t resetting passwords a bit extreme for this?
SE
Sena
3 months ago
I think D is the way to go, those permissions are crucial.
AS
Ashton
4 months ago
Definitely need to apply the right user mappings!
RA
Raul
4 months ago
Surprised this error still happens with proper setup!
JA
Janna
4 months ago
Wait, isn’t option D also a good fix?
PH
Phuong
5 months ago
I thought resetting passwords would help, but I guess not?
PA
Patrick
6 months ago
Totally agree, option C is the way to go!
CA
Candida
6 months ago
You need to apply the right user mappings in CRM.
CH
Chana
6 months ago
Wait, I thought just having one option selected was enough?
AM
Amina
6 months ago
I agree, permissions are crucial for this integration.
DO
Dolores
6 months ago
User mappings in CRM config could be the key!
AL
Aleisha
6 months ago
I think resetting passwords is a waste of time here.
BA
Barrie
7 months ago
Definitely need to apply the Marketing Cloud for AppExchange User option too.
NI
Nina
7 months ago
I think the answer might be D, but I also wonder if there could be a mapping issue that needs to be addressed first.
SH
Shenika
7 months ago
I feel like I read that the Marketing Cloud Admin permissions are essential, but I can't recall if they need to be applied to the user directly or if there's another step involved.
ON
Oneida
7 months ago
This reminds me of a practice question where we had to adjust user mappings. I think that might be relevant here too.
YU
Yuki
7 months ago
I remember something about user permissions being crucial for integrations, but I'm not sure if it's just about applying the right settings.