A Marketing Cloud admin wants to configure a new keyword for an upcoming SMS campaign. After entering the desired keyword CELEBRATION, the admin notices the keyword is unavailable.
Ah, I've run into this before. Probably means the keyword is already registered. Better look into the keyword management policies to see what the options are.
Okay, let me think this through. Could be a character limit issue, or maybe the keyword is restricted. Definitely need to review the keyword guidelines.
Ugh, I hate when that happens. Gotta double-check for any existing keywords that might be conflicting. Might need to get creative with a different keyword.
Brianne
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