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Salesforce Certified Marketing Cloud Account Engagement Specialist (MC-201) Exam - Topic 3 Question 55 Discussion

When are visitors converted to prospects?
C) When a prospect fills out a form or form handler
A) When they run through completion actions
B) When an automation rule runs
D) When the prospect visits a Marketing Cloud Account Engagement landing page

Salesforce Certified Marketing Cloud Account Engagement Specialist (MC-201) Exam - Topic 3 Question 55 Discussion

Actual exam question for Salesforce's Salesforce Certified Marketing Cloud Account Engagement Specialist (MC-201) exam
Question #: 55
Topic #: 3
[All Salesforce Certified Marketing Cloud Account Engagement Specialist (MC-201) Questions]

When are visitors converted to prospects?

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Suggested Answer: C

Visitors are anonymous web browsers who have interacted with your online marketing content, such as your website, landing pages, or custom redirects. Visitors are converted to prospects when they fill out a form or form handler, which captures their email address and other information. Filling out a form or form handler is the only way to convert a visitor to a prospect. Running through completion actions, matching an automation rule, or visiting a Marketing Cloud Account Engagement landing page do not convert visitors to prospects, unless they also fill out a form or form handler on those pages. Reference:Visitors and Prospects,Forms and Form Handlers


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Jesusita
26 days ago
I feel like it might be when they complete actions, but that seems too vague compared to filling out a form.
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Hubert
1 month ago
I remember a practice question about automation rules, but I can't recall if they actually convert visitors or just manage them.
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Leontine
1 month ago
I think visitors are converted to prospects when they fill out a form, but I'm not entirely sure if that's the only way.
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