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Salesforce Certified Marketing Cloud Account Engagement Consultant (MCAE-Con-201) Exam - Topic 8 Question 51 Discussion

Posted by Keneth on Jan 05, 2026 at 05:16 AM

Do hard bounces need to be removed from lists

Suggested Answer: B

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26 comments · newest first
CH
Cherry 6 months ago
But keeping them can skew your metrics!
AB
Abel 6 months ago
False, they can be useful for analysis.
RI
Rima 6 months ago
Definitely true! They hurt deliverability.
WA
Walton 6 months ago
I think hard bounces should be removed.
JO
Jordan 6 months ago
It's a must to keep your list clean!
AJ
Aja 6 months ago
Wait, I thought hard bounces were just temporary issues?
GA
Gabriele 7 months ago
Hard bounces can hurt your sender reputation.
JU
Julio 7 months ago
I disagree, sometimes they can be useful for analysis.
JA
Jamal 7 months ago
Yeah, hard bounces should definitely be removed!
CH
Chauncey 7 months ago
Removing hard bounces? That's a no-brainer. Unless you want your emails to keep getting blocked, of course.
MA
Maile 7 months ago
B is the way to go. Who wants to keep a bunch of dead email addresses on their list anyway?
HO
Hobert 8 months ago
I always thought hard bounces were like really angry emails that bounce back at you. Guess I was wrong!
CA
Catrice 8 months ago
B is the correct answer. Hard bounces don't need to be removed, you can just suppress them.
MI
Mindy 8 months ago
True, hard bounces should definitely be removed from email lists.
EM
Emile 8 months ago
From what I studied, hard bounces indicate invalid addresses, so I believe they should be removed to keep the list clean.
JA
Jamal 9 months ago
I’m a bit confused. I thought hard bounces were just temporary issues, but now I’m questioning if they need to be removed.
ST
Stevie 9 months ago
I remember a practice question about email list hygiene, and it mentioned that hard bounces can hurt deliverability. So, I’d say true.
AN
Angella 9 months ago
I think hard bounces should definitely be removed from lists, but I'm not entirely sure if it's always necessary.
RA
Ranee 9 months ago
Easy peasy! Of course hard bounces need to be removed. You don't want invalid addresses dragging down your metrics. This one's a no-brainer.
LA
Lashunda 9 months ago
Wait, is this a trick question? I feel like there must be some nuance I'm missing. I better review my notes on email list management before answering this one.
AN
Angella 10 months ago
Okay, let me think this through step-by-step. Hard bounces mean the email address is invalid, so keeping them on the list will just hurt your deliverability. I'm pretty confident the answer is True.
FR
France 10 months ago
Hmm, I'm not totally sure about this one. I know hard bounces are bad, but I can't remember if we're supposed to remove them or not. I'll have to think this through carefully.
MI
Micheline 10 months ago
I think this is a pretty straightforward question. Hard bounces definitely need to be removed from email lists to maintain list health and deliverability.
LE
Lenora 4 months ago
↳ replying to Micheline
True, it improves deliverability rates.
TY
Ty 4 months ago
↳ replying to Micheline
Agreed! It helps keep the list clean.
FI
Fidelia 5 months ago
↳ replying to Micheline
Absolutely, hard bounces should be removed.
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