Salesforce Certified Marketing Cloud Account Engagement Consultant (MCAE-Con-201) Exam - Topic 8 Question 51 Discussion

Actual exam question for Salesforce's Salesforce Certified Marketing Cloud Account Engagement Consultant (MCAE-Con-201) exam

Question #: 51
Topic #: 8

[All Salesforce Certified Marketing Cloud Account Engagement Consultant (MCAE-Con-201) Questions]

Do hard bounces need to be removed from lists

ATrue

BFalse

Show Suggested Answer

Suggested Answer: B

by Keneth at Jan 05, 2026, 05:16 AM

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Cherry

29 days ago

But keeping them can skew your metrics!

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Abel

1 month ago

False, they can be useful for analysis.

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Rima

1 month ago

Definitely true! They hurt deliverability.

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Walton

2 months ago

I think hard bounces should be removed.

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Jordan

2 months ago

It's a must to keep your list clean!

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Aja

2 months ago

Wait, I thought hard bounces were just temporary issues?

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Gabriele

2 months ago

Hard bounces can hurt your sender reputation.

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Julio

2 months ago

I disagree, sometimes they can be useful for analysis.

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Jamal

2 months ago

Yeah, hard bounces should definitely be removed!

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Chauncey

3 months ago

Removing hard bounces? That's a no-brainer. Unless you want your emails to keep getting blocked, of course.

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Maile

3 months ago

B is the way to go. Who wants to keep a bunch of dead email addresses on their list anyway?

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Hobert

3 months ago

I always thought hard bounces were like really angry emails that bounce back at you. Guess I was wrong!

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Catrice

4 months ago

B is the correct answer. Hard bounces don't need to be removed, you can just suppress them.

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Mindy

4 months ago

True, hard bounces should definitely be removed from email lists.

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Emile

4 months ago

From what I studied, hard bounces indicate invalid addresses, so I believe they should be removed to keep the list clean.

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Jamal

4 months ago

I’m a bit confused. I thought hard bounces were just temporary issues, but now I’m questioning if they need to be removed.

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Stevie

4 months ago

I remember a practice question about email list hygiene, and it mentioned that hard bounces can hurt deliverability. So, I’d say true.

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Angella

4 months ago

I think hard bounces should definitely be removed from lists, but I'm not entirely sure if it's always necessary.

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Ranee

5 months ago

Easy peasy! Of course hard bounces need to be removed. You don't want invalid addresses dragging down your metrics. This one's a no-brainer.

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Lashunda

5 months ago

Wait, is this a trick question? I feel like there must be some nuance I'm missing. I better review my notes on email list management before answering this one.

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Angella

5 months ago

Okay, let me think this through step-by-step. Hard bounces mean the email address is invalid, so keeping them on the list will just hurt your deliverability. I'm pretty confident the answer is True.

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France

5 months ago

Hmm, I'm not totally sure about this one. I know hard bounces are bad, but I can't remember if we're supposed to remove them or not. I'll have to think this through carefully.

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Micheline

5 months ago

I think this is a pretty straightforward question. Hard bounces definitely need to be removed from email lists to maintain list health and deliverability.

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Fidelia

24 days ago

Absolutely, hard bounces should be removed.

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