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LenoxSoft added Engagement History metric fields to campaign page layouts in their Salesforce org. All of the values for the Engagement History metric fields are "0".
What could be the explanation for this experience?
Suggested Answer: A
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14 comments · newest first
NO
Novella
3 days ago
Wait, all values are "0"? That’s surprising!
BE
Belen
8 days ago
D is a possibility, but 24 hours seems a bit long for updates.
PA
Pauline
13 days ago
C makes sense, if the fields were added later.
WI
Willodean
19 days ago
I think it's definitely B, permissions are key!
CA
Caprice
24 days ago
Sounds like a syncing issue, could be A.
QU
Queen
29 days ago
I’m surprised all values are "0", that seems odd!
EL
Eloisa
1 month ago
Wait, is it really possible for data to not refresh for 24 hours?
RA
Raylene
1 month ago
Could be that the engagement happened before the fields were added.
LU
Lucy
1 month ago
I think it's more about permissions, they might not have access.
TE
Teri
2 months ago
Sounds like a syncing issue with the campaign.
DO
Domitila
2 months ago
I feel like option D could be relevant too, especially if the data refresh timing is off. I just can't recall how often it updates.
TA
Tamesha
2 months ago
I practiced a question like this where the timing of data sync was key, so option C about the engagement happening before the fields were added could be a possibility.
LE
Leonida
2 months ago
I'm not entirely sure, but I think if users lack the right permissions, like in option B, they wouldn't see any data at all.
DO
Domingo
2 months ago
I remember something about connected campaigns being crucial for syncing data, so option A might be the right choice.