Salesforce Exam Marketing Cloud Account Engagement Consultant Topic 1 Question 7 Discussion

Actual exam question for Salesforce's Marketing Cloud Account Engagement Consultant exam

Question #: 7
Topic #: 1

[All Marketing Cloud Account Engagement Consultant Questions]

"A user is looking at the Engagement History Custom Lightning Component on a lead or contact record and wants to understand recent activities.

Which two types of activities would display in the lightning component?

Choose 2 answers

AProspect was deleted by a user

BProspect unsubscribed from an email

CProspect replied to an email

DProspect viewed a landing page

Show Suggested Answer

Suggested Answer: A

by Roosevelt at Oct 16, 2023, 10:47 AM

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Yasuko

1 months ago

This question is a real cliffhanger! I can just imagine the user staring at the Engagement History, wondering 'where's the spicy unsubscription data?'. But alas, C and D are the correct choices - the component is for tracking user actions, not admin actions.

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Keneth

12 days ago

User 2: Yeah, the component is for tracking user actions, not admin actions.

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Veta

15 days ago

User 1: I think C and D are the correct choices.

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Jamika

1 months ago

I'm confident C and D are the right answers. The component is all about user engagement, not internal Salesforce housekeeping. Although, if I was the user, I'd want to see all the juicy details - the good, the bad, and the unsubscribed!

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Jacki

2 days ago

User2: I agree, those activities show user engagement.

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Salley

6 days ago

User1: I think C and D are the correct answers.

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Emiko

2 months ago

The question is a bit tricky. I'd go with C and D - the component is about recent activities, not behind-the-scenes admin stuff. Although, it would be nice if it showed everything, even the juicy unsubscription drama!

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Rueben

28 days ago

Yeah, I would also choose C and D. It's all about the prospect's interactions, not the admin actions.

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Josphine

1 months ago

I agree, C and D make sense for recent activities. It's good to focus on what the prospect is actually doing.

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Cheryl

1 months ago

I think C and D are the right choices. Those are the recent activities that would be relevant to see.

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Arthur

2 months ago

Hmm, I'm not sure. Wouldn't the component also track things like email unsubscriptions? I mean, that's a pretty important engagement metric, right?

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Lezlie

15 days ago

Kenny: Yeah, that makes sense. Those are both key activities to monitor.

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Henriette

1 months ago

User 3: C) Prospect replied to an email would also show up in the component.

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Kenny

1 months ago

User 2: I agree, that's an important engagement metric to track.

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Vashti

1 months ago

User 1: I think B) Prospect unsubscribed from an email would display in the lightning component.

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Isabella

2 months ago

I think options C and D are the correct answers. The Engagement History component would show recent interactions like email replies and landing page views, not administrative actions like deletion or unsubscription.

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Rueben

27 days ago

Yes, those are the types of activities that would provide valuable insights into the prospect's recent interactions.

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Gracie

1 months ago

I agree, option C and D seem to be the most relevant activities to display in the Engagement History component.

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Asuncion

1 months ago

Yes, those are the types of interactions that would be more useful for understanding recent engagement with the prospect.

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Clarence

1 months ago

I agree, option C and D seem to be the most relevant activities to display in the Engagement History component.

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Henriette

2 months ago

I'm not sure about A) Prospect was deleted by a user. I think it wouldn't be displayed in the lightning component.

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Janet

2 months ago

I agree with Rodrigo. I also think D) Prospect viewed a landing page would be displayed.

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Rodrigo

2 months ago

I think C) Prospect replied to an email would display in the lightning component.

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