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Salesforce Exam Heroku-Architect Topic 8 Question 12 Discussion

Actual exam question for Salesforce's Salesforce Certified Heroku Architect exam
Question #: 12
Topic #: 8
[All Salesforce Certified Heroku Architect Questions]

Universal Containers would like to enforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site The starting point of the SLA is when the Work Order Status is set to "Technician Wrap Up." The Technician is required to provide confirmation that wrap up is completed.

Which three configurations should a Consultant implement to ensure this can be achieved? (Choose three.)

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Suggested Answer: B, C, D

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