Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Salesforce Certified Heroku Architect (Plat-Arch-206) Exam - Topic 7 Question 10 Discussion

Universal Containers has noticed that with every new product release there is a rise in customer reported Cases and a decrease in first-time fix-rate.Which two recommendations should a Consultant make? (Choose two.)
A) Increase training to Field Service Technicians and C) Publish pre-release documentation on the Customer Community.
B) Publish training documentation in a closed Chatter group
D) Increase training to Sales Representatives.

Salesforce Certified Heroku Architect (Plat-Arch-206) Exam - Topic 7 Question 10 Discussion

Actual exam question for Salesforce's Salesforce Certified Heroku Architect (Plat-Arch-206) exam
Question #: 10
Topic #: 7
[All Salesforce Certified Heroku Architect (Plat-Arch-206) Questions]

Universal Containers has noticed that with every new product release there is a rise in customer reported Cases and a decrease in first-time fix-rate.

Which two recommendations should a Consultant make? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: A, C

by Edna at Nov 21, 2022, 06:26 AM

Limited Time Offer

25%

Off

Get Premium Salesforce Certified Heroku Architect (Plat-Arch-206) Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Danica
7 months ago
Agreed, training is key, but documentation is just as important!
upvoted 0 times
...
Lorean
7 months ago
Wait, why are Cases rising with new products? That’s surprising!
upvoted 0 times
...
Telma
7 months ago
Not sure if training Sales Reps is the right move here.
upvoted 0 times
...
Almeta
8 months ago
I think publishing pre-release docs could help too.
upvoted 0 times
...
Essie
8 months ago
Definitely need to increase training for Field Service Technicians!
upvoted 0 times
...
Cletus
8 months ago
I feel like having training documentation in a closed Chatter group might not reach everyone effectively. Wouldn't it be better to share it more widely?
upvoted 0 times
...
Rebbecca
8 months ago
Increasing training for Sales Representatives doesn't seem directly related to fixing customer issues, but maybe it could help with communication?
upvoted 0 times
...
Deandrea
8 months ago
I'm not entirely sure, but I think publishing pre-release documentation could help customers understand the changes better.
upvoted 0 times
...
Amina
8 months ago
I remember we discussed the importance of training for Field Service Technicians, especially after new releases. That seems like a solid choice.
upvoted 0 times
...
Sherell
8 months ago
Complex Web service composition seems like the obvious choice here. That's likely beyond the scope of what a typical service agent would be responsible for.
upvoted 0 times
...
Lorean
8 months ago
I want to say that option II could be correct since there's an exemption amount for GSTT, but I can't recall the exact thresholds or previous examples we discussed.
upvoted 0 times
...
Evette
8 months ago
Okay, let's see. I remember from the Vagrant documentation that it uses "providers" to interact with different hypervisors, so I'm guessing the answer is D. Vagrant uses providers to control external hypervisors like VirtualBox.
upvoted 0 times
...
Barbra
8 months ago
Hmm, I'm a bit unsure about the difference between verification and validation here. I'll need to think carefully about the definitions to make sure I select the right answer.
upvoted 0 times
...
Golda
8 months ago
Okay, I know that self-funded plans involve the employer taking on more financial risk for employee healthcare costs. I think the answer about employers being able to purchase stop-loss insurance is the right one.
upvoted 0 times
...

Save Cancel