Salesforce Exam Heroku Architect Topic 5 Question 38 Discussion

Actual exam question for Salesforce's Heroku Architect exam

Question #: 38
Topic #: 5

Universal Containers provides prompt service and has multiple service levels (or different customers Over 50% of Service Appointments are created on the sameday they need to be completed As a result, a Technician's daily schedule can change multiple times throughout the day

What method of dispatching should a Consultant recommend implementing?

AAutomatically Dispatch Service Appointments using Drip Feed.

BAutomatically run Optimization Background Job every hour.

CAutomatically schedule unscheduled services to available Resources

DAutomatically change the status to Dispatched of all Service Appointments.

Show Suggested Answer

Suggested Answer: B, D

by Cruz at Jun 01, 2024, 08:38 PM

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Ardella

15 days ago

I'm not sure, I think option A could also work well.

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Kirk

17 days ago

I agree with Sabra, option C seems like the best choice.

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Leigha

18 days ago

Hmm, I'm not so sure. Drip feeding service appointments or running an optimization job every hour might be overkill for this situation. C seems like the most straightforward solution.

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Lorean

4 days ago

User 1: I agree, C seems like the most practical option.

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Sabra

21 days ago

I think we should go with option C.

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Tequila

22 days ago

I think the answer is C. Automatically scheduling unscheduled services to available resources sounds like the best way to handle the frequent changes in the technician's daily schedule.

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Dustin

But wouldn't automatically dispatching service appointments using drip feed also help in managing the schedule changes?

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Emiko

6 days ago

I agree, option C seems like the most efficient way to handle the constant changes in the technician's schedule.

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