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Salesforce Exam Health-Cloud-Accredited-Professional Topic 1 Question 33 Discussion

Actual exam question for Salesforce's Salesforce Health Cloud Accredited Professional (SP22) exam
Question #: 33
Topic #: 1
[All Salesforce Health Cloud Accredited Professional (SP22) Questions]

A provider is looking to view a patient's insurance coverage, including co-pay and deductible information, prior to their appointment. Using Health Cloud, which two steps should a consultant take to access this information in the Benefit Verification component?

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Suggested Answer: B, D

B is correct because creating a new record for the HCBenVerConnect custom setting is required to access the Benefit Verification component in Health Cloud. The HCBenVerConnect custom setting stores the configuration details for the connection to the external benefit service that provides the patient's insurance coverage information.

D is correct because creating a named credential to support authenticated callouts is required to access the Benefit Verification component in Health Cloud. A named credential specifies the URL of the external benefit service and the authentication protocol and credentials to use for callouts to that service.


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