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Salesforce Health Cloud Accredited Professional (SP22) Exam

Certification Provider: Salesforce
Exam Name: Salesforce Health Cloud Accredited Professional (SP22)
Number of questions in our database: 228
Exam Version: Feb. 09, 2024
Salesforce Health Cloud Accredited Professional (SP22) Exam Official Topics:
  • Topic 1: Single Topic

Free Salesforce Salesforce Health Cloud Accredited Professional (SP22) Exam Actual Questions

The questions for Salesforce Health Cloud Accredited Professional (SP22) were last updated On Feb. 09, 2024

Question #1

A provider is looking to view a patient's insurance coverage, including co-pay and deductible information, prior to their appointment. Using Health Cloud, which two steps should a consultant take to access this information in the Benefit Verification component?

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Correct Answer: B, D

B is correct because creating a new record for the HCBenVerConnect custom setting is required to access the Benefit Verification component in Health Cloud. The HCBenVerConnect custom setting stores the configuration details for the connection to the external benefit service that provides the patient's insurance coverage information.

D is correct because creating a named credential to support authenticated callouts is required to access the Benefit Verification component in Health Cloud. A named credential specifies the URL of the external benefit service and the authentication protocol and credentials to use for callouts to that service.


Question #2

A provider's office wants to verify a patient's insurance plan information and coverage when they call into the call center to book an appointment.

Which capability should a consultant leverage to address this requirement?

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Question #4

A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management.

In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements?

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Correct Answer: B, C

Advanced Therapy Management assists the healthcare organization with its complex scheduling requirements by allowing them to reschedule part of the appointment chain and book multi-step appointments. Rescheduling part of the appointment chain enables the organization to adjust the dates and times of individual appointments within a chain without affecting the rest of the chain. Booking multi-step appointments enables the organization to create a series of related appointments that follow a predefined sequence and duration.


Question #5

While a consultant is implementing Integrated Care Management for a customer, the customer requests that a change is made to the

Care Plan creation wizard.

Which underlying component should the consultant customize to achieve this?

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Correct Answer: D

The underlying component that the consultant should customize to achieve this is OmniScript. OmniScript is a component in OmniStudio that allows the consultant to create guided scripts or wizards for users to follow. OmniScript can be used to create the Care Plan creation wizard, and it can be customized using various elements, such as steps, prompts, inputs, outputs, and actions.



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