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Salesforce Exam Health-Cloud-Accredited-Professional Topic 1 Question 27 Discussion

Actual exam question for Salesforce's Salesforce Health Cloud Accredited Professional (SP22) exam
Question #: 27
Topic #: 1
[All Salesforce Health Cloud Accredited Professional (SP22) Questions]

Bloomington Caregivers has replaced its legacy Contact Center application with Health Cloud. During user acceptance testing (UAT), the call center team is reporting differences between current Identity Verification business processes and what was built in Health Cloud.

The call center manager has requested the following changes:

* Birth Date be available in results and as an optional verifier, but no longer required for verification purposes

* Add 'Bloomington ID', a custom field on Account, to search results and as a required verifier

What should a consultant do to meet these requirements?

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