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Salesforce FSL-201 Exam - Topic 7 Question 51 Discussion

Universal Containers wants to make it easier for Managers to monitor Preventative Maintenance work orders using the Dispatcher Console.Which two filtering options should managers use to find the appropriate work orders?Choose ? answers
A) The Preventative Maintenance Gantt and filter the list to show only desired work orders and B) The Dispatcher Console Map and filter the list to show only desired service appointments and C) The Dispatcher Console Appointment list and filter the list to show only desired service appointments
D) The Dispatcher Work Order Polygon and filter the list to show only desired service appointments

Salesforce FSL-201 Exam - Topic 7 Question 51 Discussion

Actual exam question for Salesforce's FSL-201 exam
Question #: 51
Topic #: 7
[All FSL-201 Questions]

Universal Containers wants to make it easier for Managers to monitor Preventative Maintenance work orders using the Dispatcher Console.

Which two filtering options should managers use to find the appropriate work orders?

Choose ? answers

Show Suggested Answer Hide Answer
Suggested Answer: A, B, C

These are three factors that should be considered when configuring routing. Routing is the process of finding the best resource for a service appointment based on various criteria and constraints. A schedule policy is used to define the routing preferences and rules for a service territory or operating hours. A work rule is used to define a scheduling constraint or preference for a service appointment or a resource. A service objective is used to define a scheduling goal or metric for a service appointment. The Resource Availability work rule is used to calculate travel time and breaks as part of the resource's availability. The Default Travel Speed is used to estimate the travel time between locations if a different travel speed is not specified for the resource.


by Sharmaine at May 08, 2024, 05:05 PM

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Golda
9 months ago
A is a must, but I’m not sure about C.
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Benton
10 months ago
D seems off. Why would you use a polygon for this?
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Naomi
10 months ago
Wait, can you really filter by Gantt? That’s new to me!
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Martha
10 months ago
I think B could work too, but not as well as A.
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Kandis
10 months ago
Definitely A and C! Those are the best options.
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Julianna
10 months ago
I think the map option could help with location-based filtering, but I’m not sure if it’s the best choice for just work orders.
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Chau
11 months ago
I’m a bit confused about the difference between the Gantt and the Appointment list. I hope I can remember which one is better for work orders.
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Franchesca
11 months ago
I remember practicing with the Dispatcher Console, and I feel like the Appointment list was mentioned as a good way to filter service appointments.
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Junita
11 months ago
I think the Gantt chart option might be useful for visualizing the work orders, but I'm not completely sure if it filters them effectively.
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Trina
11 months ago
I'm a little confused by the wording of the question. It mentions both work orders and service appointments, so I'm not sure if I should be focusing on the Dispatcher Console Appointment list or the Dispatcher Work Order Polygon. I'll need to double-check the details to make sure I'm targeting the right information.
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Eileen
11 months ago
Okay, I've got this! The question is asking about finding Preventative Maintenance work orders, so I'd use the Preventative Maintenance Gantt view and filter the list to show only the desired work orders. That seems like the most straightforward way to get the information the managers need.
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Catherin
11 months ago
Hmm, this one has me a bit stumped. I'm not super familiar with the Dispatcher Console and all its features. I'll need to review the details on the different views and filtering options to figure out the best approach.
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Lenita
11 months ago
I think the key here is to focus on the Dispatcher Console and the different filtering options it provides. The question is asking specifically about finding the appropriate work orders, so I'd start by looking at the Dispatcher Console Appointment list and seeing what filtering options are available there.
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Leanora
11 months ago
This is a good question. I think the answer is likely B, as identifying critical business capabilities seems to be a key purpose of this type of mapping exercise.
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Tasia
11 months ago
Enabling JIT VM access seems like a reasonable approach, but I'm not entirely confident it will meet the stated goal. I'll need to research this feature more to understand if it can prevent new sessions while keeping active ones connected.
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Yuette
11 months ago
Hmm, I'm a bit unsure here. The question mentions metrics, so I'm wondering if one of the other options like business completion or customer metrics might be more relevant. I'll have to think this through a bit more.
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Daren
1 year ago
B) The Dispatcher Console Map and filter the list to show only desired service appointments. Mapping the work orders could be useful, but I think the Appointment list is the way to go.
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Carman
1 year ago
A) The Preventative Maintenance Gantt and filter the list to show only desired work orders
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Shizue
1 year ago
B) The Dispatcher Console Map and filter the list to show only desired service appointments
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Pansy
1 year ago
C) The Dispatcher Console Appointment list and filter the list to show only desired service appointments
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Delmy
1 year ago
A) The Preventative Maintenance Gantt and filter the list to show only desired work orders
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Mattie
1 year ago
I'm not sure about option A. I think option C might also be a good choice because it allows managers to filter the list of service appointments directly on the Dispatcher Console.
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Annmarie
1 year ago
A) The Preventative Maintenance Gantt and filter the list to show only desired work orders. Gantt charts are great for visualizing and filtering maintenance work.
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Wenona
1 year ago
B) The Dispatcher Console Map and filter the list to show only desired service appointments.
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Trina
1 year ago
A) The Preventative Maintenance Gantt and filter the list to show only desired work orders.
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Twana
1 year ago
I agree with Luis. Option A seems like the most efficient way for managers to monitor the work orders they need to focus on.
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Peggie
1 year ago
C) The Dispatcher Console Appointment list and filter the list to show only desired service appointments. This makes the most sense since we're looking for work orders, and the Dispatcher Console would be the place to find them.
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Luis
1 year ago
I think option A is the best choice because it allows managers to filter the Preventative Maintenance work orders on the Gantt chart.
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