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Salesforce FSL-201 Exam - Topic 6 Question 98 Discussion

Posted by Christiane on Oct 21, 2026 at 01:24 AM

Universal Containers provides maintenance and emergency services to its customers. Sending Technicians

to emergency calls during the day causes long travel times and reduces the number of appointments that a

Technician can complete.

Which feature should the Consultant use to reduce travel time and increase Technician productivity?

Suggested Answer: C

This feature should be used to reduce travel time and increase technician productivity by automatically scheduling service appointments based on predefined criteria and objectives, such as minimizing travel distance or maximizing utilization. Reference: https://help.salesforce.com/s/articleView?id=sf.fs_optimizer_overview.htm&type=5


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