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Salesforce FSL-201 Exam - Topic 6 Question 55 Discussion

When completing a Work Order in the field, the Technician needs to capture two signatures to ensure compliance.Which steps are needed to configure the signature capture?
B) Create relevant Signature Types and add Signature Blocks to the Service Report Template. c. Create two custom fields for the Service Appointment and use Flows to capture each signature. and D) Create two Service Reports and add one Signature Block to each Report.
A) Create a Flow that adds two Signature Blocks when the Service Report is generated,

Salesforce FSL-201 Exam - Topic 6 Question 55 Discussion

Actual exam question for Salesforce's FSL-201 exam
Question #: 55
Topic #: 6
[All FSL-201 Questions]

When completing a Work Order in the field, the Technician needs to capture two signatures to ensure compliance.

Which steps are needed to configure the signature capture?

Show Suggested Answer Hide Answer
Suggested Answer: B, D

A custom approval process on work orders is used to define the steps and criteria for approving a work order before it can be closed. A custom validation rule on work orders is used to check the data entered on a work order and prevent it from being saved if it does not meet the specified conditions. By using these configurations, the system can prevent work orders from being closed until the customer service report is signed.


by Nan at Jun 29, 2024, 04:10 AM

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Corinne
9 months ago
How do we even set up those custom fields?
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Celia
10 months ago
Totally agree with B, it covers everything needed!
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Buck
10 months ago
Wait, two Service Reports? That seems unnecessary.
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Angelica
10 months ago
I think option B is the best choice here.
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Pamella
10 months ago
You definitely need to create Signature Types first!
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Keneth
10 months ago
I feel like creating two Service Reports is overkill, but I can't remember if that's a valid approach or not.
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Adolph
11 months ago
Option B sounds familiar since it mentions adding Signature Blocks to the Service Report Template, which seems like a logical step.
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Gladys
11 months ago
I remember practicing a question about adding Signature Blocks, but I can't recall if we should use Flows or just custom fields for signatures.
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Renato
11 months ago
I think we might need to create Signature Types first, but I'm not entirely sure if we also need to add them to the Service Report Template.
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Alpha
11 months ago
I've got this! The answer is option B. Creating the Signature Types and adding them to the Service Report Template is the way to go. I feel confident about this one.
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Dwight
11 months ago
I'm a little confused by this question. Can we go over the different options again? I want to make sure I understand the right way to set this up.
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Idella
11 months ago
Okay, let me think this through. I believe the answer is option B - creating the relevant Signature Types and adding Signature Blocks to the Service Report Template. That seems like the most logical way to configure the signature capture.
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Kerry
11 months ago
Hmm, I'm a bit unsure about this one. There are a few different options presented, and I'm not sure which one is the correct approach.
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Jenelle
11 months ago
This seems like a straightforward configuration question. I think the key is to identify the right steps to set up the signature capture.
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Larae
11 months ago
This question seems straightforward, but I want to make sure I understand the components of the X9M Database Machine before selecting the correct answers.
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Arlen
11 months ago
I'm confident that INSERT, DELETE, and UPDATE are the correct DML commands. I'll select those and move on to the next question.
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Nguyet
1 year ago
Option B is the answer, no doubt. Unless you want to end up with a bunch of illegible scribbles instead of actual signatures.
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Iluminada
1 year ago
Have you ever tried to get a signature from a tech who's got grease up to their elbows? Option B is the way to go, for sure.
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Carlene
1 year ago
Option C seems like a good idea, but using custom fields and Flows feels a bit like a workaround. Option B is probably the cleanest solution.
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Catalina
1 year ago
I'm leaning towards Option B as well, it just seems more straightforward.
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Lashaun
1 year ago
I prefer Option C because it allows for more customization with the custom fields.
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Kaitlyn
1 year ago
I think Option A could work too, as long as the Flow is set up correctly.
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An
1 year ago
I agree, Option B does seem like the cleanest solution.
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Brice
1 year ago
I'm not sure why they would need two separate Service Reports. Option D seems like overkill. I'd go with Option B.
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Shalon
1 year ago
Yeah, that way the Technician can easily capture both signatures on one report.
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Shanice
1 year ago
I agree, creating relevant Signature Types and adding Signature Blocks to the Service Report Template makes the most sense.
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Lennie
1 year ago
Option B seems like the most efficient choice.
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Noel
1 year ago
Option B is the way to go! Creating signature types and adding them to the Service Report Template is the most straightforward approach.
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Fannie
1 year ago
I agree, it simplifies the process for the Technician and ensures compliance.
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Tracey
1 year ago
Option B is the way to go! Creating signature types and adding them to the Service Report Template is the most straightforward approach.
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Denny
1 year ago
I personally think option A is the way to go. Creating a Flow that adds two Signature Blocks when the Service Report is generated seems like a simple and effective solution.
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Larae
1 year ago
I disagree, I believe option C is more efficient. Creating custom fields for the Service Appointment and using Flows to capture each signature would provide more flexibility in capturing the signatures.
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Loren
1 year ago
I think option B is the best choice. Creating relevant Signature Types and adding Signature Blocks to the Service Report Template seems like the most straightforward approach.
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