Discuss Salesforce FSL-201 Exam Topic 5 Question 14

A Universal Containers' (UC) Technician is completing a service appointment, but is unable to finish one of the tasks defined on the Work Order Line Items because of insufficient Inventory. Assuming UC is using the standard Work Order and Line Item status picklist values, how should the work be recorded?

AMark all completed Work Order Line Items as ''Completed.'' Mark the incomplete Work Order Line Item as ''Cannot Complete'' and enter details in the Description field. Mark the parent Work Order as ''Cannot Complete''.

BMark all Work Order Line Items as ''Cannot complete,'' including the incomplete Work Order Line Item; mark the parent Work Order as ''In Progress.''

CMark all completed Work Order Line Items as ''Completed.'' Mark the incomplete Work Order Line Item as ''Cannot Complete'' and enter details in the Description field. Mark the parent Work Order as ''Closed''

DMark all completed Work Order Line Items as ''Completed.'' Mark the incomplete Work Order Line Item as ''Cannot Complete,'' and enter details in the Description filed. Mark the parent Work Order as ''Cancelled.''

Suggested Answer: A

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14 comments · newest first

Elouise 12 months ago

Not sure about D, "Cancelled" feels too final for just an inventory issue.

Francoise 12 months ago

A is definitely the way to go! Clear and straightforward.

Tequila 12 months ago

Wait, can you really mark the parent Work Order as "Closed" if there's still an incomplete task?

Brinda 1 year ago

I disagree, I think B is better since it keeps the parent Work Order "In Progress."

Stefania 1 year ago

Option A seems right, marking as "Cannot Complete" makes sense.

Tony 1 year ago

I’m leaning towards option A, but I’m a bit confused about whether we should enter details in the Description field for the incomplete item.

Lauran 1 year ago

I feel like marking the parent Work Order as "Closed" is wrong if there are still tasks left. It seems like it should be "Cannot Complete" instead.

Jeannetta 1 year ago

I remember a practice question where we had to mark the parent Work Order as "In Progress" if there were incomplete tasks. Could that apply here too?

Bernadine 1 year ago

I think we should mark the completed items as "Completed" and the incomplete one as "Cannot Complete," but I'm not sure about the parent Work Order status.

Jerry 1 year ago

This seems like a tricky one. I'm going to read through the options carefully and try to think about the most effective way to address the company's cybersecurity concerns.

Pa 1 year ago

Multicast definitely sounds right for one of them, but I can't remember if Broadcast was the other or if it might be Unicast instead.

Lashon 1 year ago

I'm pretty confident that MPLS TE tunnels are unidirectional, so that's one characteristic I'll choose.

Rosann 1 year ago

Okay, I've got this. First, we need to add an Azure subscription to the Microsoft 365 tenant. Then, we install the Azure Information Protection client. Finally, we create a custom policy with a Confidential label. Easy peasy!

Nina 1 year ago

Hmm, I'm a bit unsure about the differences between the stub router options. Let me think this through carefully.

Salesforce FSL-201 Exam - Topic 5 Question 14 Discussion