Discuss Salesforce FSL-201 Exam Topic 3 Question 36

Which three factors should a Consultant consider when configuring routing? Choose 3 answers

AConfigure Schedule Policy by modifying Work Rules and Service Objectives.

BConfigure the Resource Availability Work Rule to calculate travel at the expense of the resource
and breaks.

CDefault Travel Speed is used only if a different travel speed is null on the resource.

DA straight line is used to compute the shortest distance between two locations if Street Level
Routing is enabled.

ESet Auto Schedule to True upon creation of the Service Appointment.

Suggested Answer: A, B, C

These are three factors that should be considered when configuring routing. Routing is the process of finding the best resource for a service appointment based on various criteria and constraints. A schedule policy is used to define the routing preferences and rules for a service territory or operating hours. A work rule is used to define a scheduling constraint or preference for a service appointment or a resource. A service objective is used to define a scheduling goal or metric for a service appointment. The Resource Availability work rule is used to calculate travel time and breaks as part of the resource's availability. The Default Travel Speed is used to estimate the travel time between locations if a different travel speed is not specified for the resource.

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14 comments · newest first

Rebbecca 11 months ago

D is crucial if you want accurate routing!

Elliot 11 months ago

Wait, are we really using straight lines for distance? Sounds off.

Lynda 12 months ago

C is interesting, didn't know that about travel speed!

Sarah 12 months ago

I think B is more important than A, though.

Wayne 12 months ago

A is definitely a key factor for routing!

Jordan 1 year ago

I’m leaning towards the Street Level Routing option because it seems relevant, but I’m not confident about the specifics of how it computes distances.

Pamella 1 year ago

I feel like the Schedule Policy and Work Rules are definitely important, but I’m not clear on how they relate to the other options.

Queen 1 year ago

I remember a practice question that mentioned the importance of the Default Travel Speed, but I can't recall if it was specifically about null values.

Filiberto 1 year ago

I think we discussed how configuring the Resource Availability Work Rule is crucial for calculating travel time, but I'm not entirely sure if it's the best option here.

Clorinda 1 year ago

I think the solution provided is on the right track, but I'd want to explore some other options as well. Maybe we could use a combination of tools, like Network Watcher and VM insights, to get a more comprehensive view of the network traffic and potential issues.

Vilma 1 year ago

I'm a bit confused on this one. I'll have to review the material again before I can decide.

Lilli 1 year ago

I'm not entirely sure about this, but I think the Network Control Platform is the component that deals with automation in DNA Center. I'll give that a try.

Earlean 1 year ago

Okay, I've got this. Since the question states the serial interface is running PPP encapsulation, the default OSPF network type should be point-to-point. I'm confident C is the right answer.

Lou 1 year ago

I remember learning about VLANs in MA5600, but the specifics are a bit fuzzy. I'll need to think this through step-by-step.

Salesforce FSL-201 Exam - Topic 3 Question 36 Discussion