Discuss Salesforce FSL-201 Exam Topic 3 Question 3

Universal Containers wants to allow Field Technicians to view work progress through the Work Order Line Item card in the Field Service mobile app. How can this be supported?

ACreate a Report Chart that summarizes Work Order Line Items and add a link to the Lens on the Service Appointment Layout.

BCreate a custom Visualforce page, add an external link from the Mobile app to view the page in the mobile browser.

CAdd the Work Order Line Items Related List to the Work Order Page Layout and assign the Layout to the Technician's profile.

DCreate a custom Lightning Component that displays Work Order progress and deploy it to Technicians through salesforce1.

Suggested Answer: D

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12 comments · newest first

Svetlana 12 months ago

Wait, can we really deploy custom components like that? Sounds too good to be true.

Pamella 12 months ago

I agree, D is definitely the most modern approach!

Ezekiel 12 months ago

Not sure about B, seems unnecessary to use a browser.

Cyndy 1 year ago

I think C is a solid option too, keeps it simple.

Mari 1 year ago

Option D seems like the best choice for real-time updates.

Ilene 1 year ago

I feel like option D is the most modern solution, but I wonder if it requires more development effort than the others.

Hui 1 year ago

I'm a bit confused about option B. Would a Visualforce page really work well on mobile? I thought it was more suited for desktop views.

Devorah 1 year ago

I remember practicing a question similar to this, and I feel like creating a custom Lightning Component could be the right approach. That might give them the best user experience.

Alease 1 year ago

I think option C sounds familiar, but I'm not entirely sure if it would actually allow them to view progress directly in the mobile app.

Xuan 1 year ago

I'm leaning towards D, ssh-add. That command seems to fit the description in the question the best. The other options don't seem as directly related to managing SSH keys for authentication.

Ressie 1 year ago

I'm pretty confident about this one. ServiceNow ITSM definitely has features to monitor configuration items and identify recurring issues.

Yuriko 1 year ago

Hmm, I'm a bit confused by the nested [Global] and [Session] sections. I'll need to think through how those interact.

Salesforce FSL-201 Exam - Topic 3 Question 3 Discussion