Salesforce Certified Field Service Consultant (FS-Con-101) Exam - Topic 7 Question 32 Discussion

Actual exam question for Salesforce's Salesforce Certified Field Service Consultant (FS-Con-101) exam

Question #: 32
Topic #: 7

[All Salesforce Certified Field Service Consultant (FS-Con-101) Questions]

At Northern Trail Outfitters (NTO), agents are expected to complete a variety of tasks. They create cases and work orders, and need Read access to work types and work rules. They also book and manage appointments, assign mobile resources, and optimize their mobile workforce's schedule.

What is the best permission set(s) a consultant should recommend assigning to NTO agents?

ADispatcher

BAgent

CAgent and Resource

DMobile, Agent, and Resource

Show Suggested Answer

Suggested Answer: D

by Kanisha at Nov 21, 2022, 07:21 AM

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Bong

4 months ago

Isn't it risky to give too many permissions? Just a thought!

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Melvin

4 months ago

Definitely going with D! More access means better efficiency.

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Helaine

4 months ago

Wait, do they really need all those permissions? Sounds excessive.

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Deeanna

4 months ago

I disagree, option C seems sufficient for their tasks.

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Roxanne

4 months ago

I think option D covers everything they need.

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Jina

5 months ago

I feel like they might need the Mobile permission too since they’re optimizing schedules, but I’m not completely confident about that.

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Jovita

5 months ago

I practiced a similar question, and I think combining Agent and Resource permissions could cover all their tasks effectively.

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Yoko

5 months ago

I'm not entirely sure, but I think the Dispatcher permission might be too much for what agents need.

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Darell

5 months ago

I remember that agents need to manage appointments and cases, so I think they definitely need the Agent permission set.

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Johnna

5 months ago

Hmm, I'm a little unsure about this one. I know how to copy and paste, but I'm not totally clear on the Transpose function. I'll need to double-check the steps to make sure I do it correctly.

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Ashanti

5 months ago

I feel pretty confident about this one. Under stable economic conditions, standard variable cost is likely the best transfer price to use, as it removes the impact of fixed costs and allows for a clearer assessment of divisional performance.

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Annelle

5 months ago

This question feels similar to one we practiced on holding companies and their structures. I think it might be a spin-off company.

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Filiberto

5 months ago

Okay, let me see... FMEA is definitely the right answer here. It's a tool we use to systematically analyze potential failures in a process and understand their impact. I feel good about selecting that option.

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