Salesforce Certified Field Service Consultant (FS-Con-101) Exam - Topic 5 Question 83 Discussion

Actual exam question for Salesforce's Salesforce Certified Field Service Consultant (FS-Con-101) exam

Question #: 83
Topic #: 5

[All Salesforce Certified Field Service Consultant (FS-Con-101) Questions]

Northern Trail Outfitters (NTO) wants to use crews to service its customers. NTO's consultant recommends using the Crew Management tool to create and maintain the crews, and indicates that access to the tool is given via a permission set.

Which two permission sets should give a user access to the Crew Management tool?

Choose ? answers

AFSL Agent Permissions

BFSL Dispatcher Permissions
c. FSL Admin Permissions

DFSL Resource Permissions

Show Suggested Answer

Suggested Answer: B

These two permission sets give access to the Crew Management tool, which allows creating and managing crews and crew members. Reference: https://help.salesforce.com/s/articleView?id=sf.fs_crews_overview.htm&type=5

by Cheryl at Jun 15, 2025, 09:52 PM

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Maira

4 months ago

I thought FSL Admin Permissions was a must for this tool!

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Ernest

4 months ago

Agreed, but what about FSL Admin Permissions?

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Juliann

5 months ago

FSL Agent Permissions might not be relevant here.

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Maryrose

5 months ago

Wait, are we sure FSL Resource Permissions is needed?

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Tammara

5 months ago

I think FSL Dispatcher Permissions is definitely one.

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Dalene

5 months ago

I practiced a similar question, and I think FSL Resource Permissions might be necessary for accessing the Crew Management tool.

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Buck

5 months ago

I feel like FSL Agent Permissions could be relevant too, but I can't recall if they specifically relate to crew management.

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Laine

6 months ago

I'm not entirely sure, but I remember something about FSL Admin Permissions being important for managing tools.

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Giovanna

6 months ago

I think the FSL Dispatcher Permissions might be one of the right answers since dispatchers usually manage crews.

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Laura

6 months ago

I'm feeling pretty confident about this one. The question is clear that the Crew Management tool is part of the FSL functionality, so the logical permission sets would be the ones specifically related to FSL, like FSL Agent Permissions and FSL Dispatcher Permissions. I'll select those two options.

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Marcelle

6 months ago

Okay, I think I've got this. Based on the information provided, the two permission sets that should give a user access to the Crew Management tool are FSL Agent Permissions and FSL Dispatcher Permissions. Those seem to be the most relevant for managing crews and servicing customers.

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Elly

6 months ago

Hmm, I'm a bit confused on this one. I know the Crew Management tool is part of the Field Service Lightning (FSL) functionality, but I'm not sure which specific permission sets would grant access to it. I'll need to review the details of the different FSL permission sets.

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Blondell

6 months ago

This seems straightforward - the question is asking which permission sets would give a user access to the Crew Management tool. I'll need to think through the different permission sets and which ones are likely to include that functionality.

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Mireya

9 months ago

This question is as clear as mud! I'm going with B. FSL Dispatcher Permissions and D. FSL Resource Permissions. Gotta be the dispatcher and the resource manager to handle the crews.

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Jeanice

8 months ago

I think D) FSL Resource Permissions is also necessary to handle the resources effectively.

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Elli

9 months ago

I agree with you, B) FSL Dispatcher Permissions sounds right for managing the crews.

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Bernardine

9 months ago

Hmm, I'm not sure. I think it's A. FSL Agent Permissions and C. FSL Admin Permissions. The agent needs to be able to access the tool, right?

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Felicitas

9 months ago

Haha, this is a trick question! The answer is C. FSL Admin Permissions and D. FSL Resource Permissions. You need to be the admin and have control over the resources to manage the crews.

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