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Salesforce Exam Field Service Consultant Topic 4 Question 82 Discussion

Actual exam question for Salesforce's Field Service Consultant exam
Question #: 82
Topic #: 4
[All Field Service Consultant Questions]

Universal containers want technicians to view work progress through the work

order line-item card in the field service lightning mobile app.

Which configuration steps should a consultant take to meet this requirement?

Show Suggested Answer Hide Answer
Suggested Answer: C

A custom lightning component that displays work order progress can be created using Lightning Web Components or Aura Components and deployed to technicians through the Field Service Mobile App using Mobile App Extensions. Adding the work order line items related list to the work order page layout would not show the work progress on the work order line-item card in the Field Service Mobile App. Creating a custom visual force page or a report chart would not be compatible with the Field Service Mobile App user interface. Reference: https://developer.salesforce.com/docs/component-library/documentation/en/lwc https://developer.salesforce.com/docs/atlas.en-us.lightning.meta/lightning/ https://help.salesforce.com/s/articleView?id=sf.fs_mobile_app_extensions.htm&type=5


by Malcom at Apr 30, 2025, 05:53 PM

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Kerry
4 days ago
I personally prefer option D because it provides a visual summary of work order line items, making it easier for technicians to track progress.
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Delpha
4 days ago
Hmm, I'm torn between B and C. Decisions, decisions... Maybe I'll just flip a coin and see what happens!
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Shanda
5 days ago
That's a good point, but I still think option A is simpler and more straightforward for technicians to use in the field.
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Brandon
5 days ago
Option A is the way to go. Keep it simple, stupid - that's my motto!
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Keva
6 days ago
I disagree, I believe option C is more efficient as it creates a custom lightning component specifically for displaying work order progress.
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Vinnie
18 days ago
This is a tough one, but I think D is the way to go. A report chart is a simple solution that should get the job done.
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Heike
22 days ago
I'm going with B. A custom Visualforce page will give us the flexibility to really wow the technicians with a slick, mobile-friendly interface.
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Trina
28 days ago
C looks interesting, a custom lightning component could give us more control over the user experience. Might be worth the extra effort.
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Nadine
6 days ago
C) create a custom lightning component that displays work order progress and deploy it to technicians through the field lightning mobile app.
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Kenny
8 days ago
B) create a custom visual force page and add an external link in the field service lightning mobile app to view the page in the mobile browser.
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Ben
16 days ago
A) add the work order line items related list of the work order page layout and assign the layout to the technician's profile.
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Shanda
1 months ago
I think option A is the best choice because it directly adds the work order line items related list to the technician's profile.
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Deangelo
2 months ago
Option A seems like the most straightforward approach. Why complicate things when we can just add the related list to the page layout?
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Dominga
8 days ago
It's always best to go with the straightforward approach when it comes to configurations like this.
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Jenise
10 days ago
Yeah, adding the related list to the page layout makes it easy for technicians to view work progress.
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Tashia
20 days ago
I agree, option A is definitely the simplest solution.
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