Salesforce Exam Field Service Consultant Topic 3 Question 65 Discussion

Actual exam question for Salesforce's Field Service Consultant exam

Question #: 65
Topic #: 3

[All Field Service Consultant Questions]

A customer makes one appointment for the sales department, and another appointment for the service

department. The two appointments should be handled on the same day, but should be created as separate

appointments. In addition, the Technician must complete one appointment before starting the next. The agent

wants to make sure these two appointments are scheduled together and in sequence.

Which three things should the Consultant verify to ensure these requirements are met and simultaneous scheduling will occur?

Choose 3 answers

AThe checkbox Use all-or-none scheduling for related appointments in Field Service Settings is selected.

BThe Dependency Type is set to Start After Finish and Same Day on the first service appointment in the dependency.

CA dependency has been created between the two appointments and the start times are the same.

DThe Same Resource and Same Day fields appear on the Service Appointments page layout.

EThe Complex Work Visualforce page is added to the Service Appointments page

Show Suggested Answer

Suggested Answer: B, D

Products consumed on work order line items and products consumed on work orders are two reports that can track the number of parts used by a technician during a given time period. Products consumed on work order line items are used to track individual products or services that are part of a work order line item. Products consumed on work orders are used to track products or services that are consumed as part of a work order.

by Serina at Aug 07, 2024, 12:10 AM

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Fabiola

1 months ago

I'm going with B, C, and E. The Complex Work Visualforce page might have some magic tricks up its sleeve to make this scheduling work. As long as it's not a magic trick to make the technician disappear, we should be good!

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Alecia

23 hours ago

Let's make sure the technician doesn't disappear with these settings!

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Doyle

6 days ago

I agree, E could have some helpful features on the Complex Work Visualforce page.

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Fernanda

11 days ago

Yeah, C is crucial to make sure the start times are the same.

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Tegan

15 days ago

I think B is important to set the dependency type correctly.

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Azalee

1 months ago

Hmm, I'm leaning towards B, C, and D. The dependency settings and the page layout fields seem like they'd be important. Although, if the technician isn't a superhero, I hope they get a break in between appointments!

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Venita

21 hours ago

Yeah, those options make sense. It's important to have the appointments scheduled in sequence.

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Bernardo

15 days ago

I think B, C, and D are the right choices. The dependency type and same resource fields are key.

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Bobbye

1 months ago

I'm going with A, B, and C. The all-or-none scheduling checkbox and the dependency settings should do the trick. Now, if only the exam questions were as straightforward as a tech support call...

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Josephine

7 days ago

C) A dependency has been created between the two appointments and the start times are the same.

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Darci

14 days ago

B) The Dependency Type is set to Start After Finish and Same Day on the first service appointment in the dependency.

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Wilburn

1 months ago

A) The checkbox Use all-or-none scheduling for related appointments in Field Service Settings is selected.

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Lamonica

2 months ago

I'm not sure about the right answer, but I think D might be a good choice. Having the Same Resource and Same Day fields on the page layout would help ensure the appointments are scheduled together.

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Callie

2 days ago

Yes, that's another important factor to consider. So, we should probably go with D, B, and C to ensure the appointments are scheduled together and in sequence.

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Joanne

7 days ago

But don't we also need to make sure the Dependency Type is set to Start After Finish and Same Day on the first service appointment?

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Nelida

8 days ago

I agree, having those fields visible would definitely help with scheduling the appointments together.

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Arlyne

21 days ago

I think D is a good choice too. It makes sense to have the Same Resource and Same Day fields on the page layout.

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Sean

2 months ago

I think B and C are the correct answers. The customer wants the appointments to be scheduled on the same day and in sequence, so we need to set up a dependency between the two appointments.

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