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Salesforce Exam Field Service Consultant Topic 3 Question 35 Discussion

Actual exam question for Salesforce's Field Service Consultant exam
Question #: 35
Topic #: 3
[All Field Service Consultant Questions]

Some Technicians report that they are unable to log in to the Salesforce Field Service mobile app. The Consultant confirmed that the Technicians have the Salesforce Field Service Resource License and Salesforce Field Service Resource Permissions assigned to them.

How should a Consultant provide access to the Salesforce Field Service mobile app?

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Suggested Answer: A

Contribute your Thoughts:

Malcom
11 days ago
Hmm, I'd go with option C. Modifying the user's profile or group membership seems like overkill for this issue. Just give them the right license and they'll be good to go.
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Gennie
12 days ago
I believe modifying the user's Profile could also help in providing access to the app.
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Juliann
13 days ago
Ah, the classic 'can't log in' problem. Looks like the consultant needs to assign a Field Service Mobile License. Gotta love those micro-managed permissions!
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Alonzo
15 days ago
I agree with Christoper. The Technicians need the specific license to access the mobile app.
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Christoper
19 days ago
I think the Consultant should assign a Field Service Mobile License to the user.
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