Northern Trail Outfitters is adding Field Service Schedule Optimization to its Field Service implementation.
Which licensing will be required for the Field Service Schedule Optimization user?
A custom approval process on work orders is used to define the steps and criteria for approving a work order before it can be closed. A custom validation rule on work orders is used to check the data entered on a work order and prevent it from being saved if it does not meet the specified conditions. By using these configurations, the system can prevent work orders from being closed until the customer service report is signed.
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