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Salesforce Exam Field-Service-Consultant Topic 1 Question 22 Discussion

Actual exam question for Salesforce's Salesforce Certified Field Service Consultant exam
Question #: 22
Topic #: 1
[All Salesforce Certified Field Service Consultant Questions]

Northern Trail Outfitters (NTO) wants to improve customer satisfaction by setting expectations around upcoming appointments.

When designing the Customer Service Representative's user interface, in most cases, which two fields should be shared with the customer about an upcoming appointment?

Choose 2 answers

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Suggested Answer: B, D

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