Discuss Salesforce Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam Topic 9 Question 15

The Cloud Kicks (CK) site administrator is onboarding a now partner to its Experience Cloud site. They have created the partner as an Account, added the required Contacts, and ensured that the Welcome Email selection is checked. However, upon review, the site administrator has found that none of the partner users were able to register.

What should the site administrator do to ensure they are able to set up partner users correctly?

ADouble-check that the partner profile has been added to the CK site.

BEnsure that the Account has been enabled as a partner Account.

CDouble-check that the provided email addresses are correct.

DEnsure that the Contacts under the Account are enabled as partner users.

Suggested Answer: C

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11 comments · newest first

Mozell 12 months ago

Seems odd they can't register even with the Welcome Email sent.

Delbert 12 months ago

Wait, are you sure the Contacts need to be enabled as partner users?

Adelle 12 months ago

I think verifying email addresses is key too.

Louvenia 1 year ago

Definitely need to enable the Account as a partner.

Cammy 1 year ago

Don't forget to check if the partner profile is linked to the site!

Xenia 1 year ago

I feel like checking the email addresses is a good idea, but it seems less likely to be the main issue.

Bobbye 1 year ago

I think we practiced a question like this where we had to check the profile settings on the site. That might be important here too.

Loreen 1 year ago

I remember something about needing to enable the partner account, but I'm not entirely sure if that's the first step.

Gladis 1 year ago

I definitely recall that the contacts need to be enabled as partner users. That seems crucial for registration to work.

Bettina 1 year ago

This is a tricky one. On the one hand, a big purchase like this should have a solid justification. But on the other hand, the senior management team might be able to make the call without a full business case. I'll need to weigh the pros and cons carefully.

Jesus 1 year ago

This one seems pretty straightforward. I'm pretty sure the contract management plan is a subsidiary of the project management plan.

Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam - Topic 9 Question 15 Discussion