Salesforce Exam Experience-Cloud-Consultant Topic 8 Question 1 Discussion

Actual exam question for Salesforce's Salesforce Certified Experience Cloud Consultant exam

Question #: 1
Topic #: 8

What are two ways a question can be escalated to a case?

Choose 2 answers

AManually by a moderator selecting ''Escalate to Case'' in the Feed

BManually by users commenting ''Escalate''

CAutomatically via Case Assignment Rules

DAutomatically via process Builder by meeting specified criteria

Show Suggested Answer

Suggested Answer: A, D

by Lynelle at May 03, 2022, 09:36 AM

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