Discuss Salesforce Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam Topic 5 Question 78

Ursa Major Solar wants to give customers the ability to add authorized users to view usage, billing, and payment history.

Which permission should be granted to customers to add authorized users?

ADelegated External User Administrator

BView and Manage Users

CModify All for Usage, Billing, and Payment History

DView Content in Portals

Suggested Answer: A

To give customers the ability to add authorized users to view usage, billing, and payment history, UMS should grant Delegated External User Administrator permission to customers. Delegated External User Administrator is a permission that allows customers to create new users or reset passwords for other customers in their own account. UMS can use Delegated External User Administration, which is a feature that allows UMS to assign specific users as delegated administrators who can manage external users in their own accounts.

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32 comments · newest first

Jonell 11 months ago

C seems too broad for just viewing.

Yan 11 months ago

I’m not sure about giving that much access.

Zita 12 months ago

Wait, can customers really add users? Sounds risky.

Ty 12 months ago

Definitely agree with B!

Janella 1 year ago

I think option B makes the most sense.

Eric 1 year ago

I keep thinking about how "View Content in Portals" doesn't really seem to fit the requirement. It feels off for this question.

Theron 1 year ago

I feel like "Modify All for Usage, Billing, and Payment History" could be too broad for just adding users. Maybe it's not C?

Micah 1 year ago

I'm not entirely sure, but I remember a practice question about user permissions that mentioned something similar to option A.

Jeannetta 1 year ago

I think the answer might be B, "View and Manage Users," since it sounds like it relates directly to adding users.

Altha 1 year ago

I feel pretty confident about this one. The key is that the question is asking about the permission to add authorized users, so Delegated External User Administrator seems like the right choice.

Mohammad 1 year ago

Okay, I've got a strategy for this. I'm going to eliminate the options that don't seem relevant, like View Content in Portals. Then I'll focus on the two options related to managing users and see which one best fits the requirement of adding authorized users.

Cathern 1 year ago

Hmm, I'm not sure about this one. I'm trying to think through the different options, but I'm a bit confused on the differences between them. I'll need to re-read the question carefully.

Ronald 1 year ago

This seems pretty straightforward. I think the answer is Delegated External User Administrator, since that would give customers the ability to add authorized users.

Sherita 1 year ago

Hmm, I'm a bit unsure about this one. I'll need to carefully review the options and make sure I understand the best approach to engage the right stakeholders.

Callie 2 years ago

I'm gonna go with B) View and Manage Users. It's the most straightforward way to let customers add authorized users.

Salome 2 years ago

↳ replying to Callie

Definitely, it's the most straightforward choice for customers to manage their authorized users.

Dustin 2 years ago

↳ replying to Callie

Yeah, that option gives customers the control they need to add authorized users.

Macy 2 years ago

↳ replying to Callie

I agree, B) View and Manage Users seems like the best option.

Cordie 2 years ago

Hey, at least they're not asking us to become 'Ursa Major Administrators'! That would be a bear of a job.

Viki 2 years ago

D) View Content in Portals doesn't really address the need to add authorized users. That's a different type of permission.

Wilson 2 years ago

↳ replying to Viki

C) Modify All for Usage, Billing, and Payment History

Gregoria 2 years ago

↳ replying to Viki

B) View and Manage Users

Arlie 2 years ago

↳ replying to Viki

A) Delegated External User Administrator

Samuel 2 years ago

C) Modify All for Usage, Billing, and Payment History seems like overkill. Customers probably don't need that level of access.

Candra 2 years ago

I think B) View and Manage Users is the right answer. It seems like the most logical choice to allow customers to add authorized users.

Kimberlie 2 years ago

↳ replying to Candra

I see your point, but I still think C) Modify All for Usage, Billing, and Payment History would be more comprehensive.

Raul 2 years ago

↳ replying to Candra

That's true, but I think B) View and Manage Users is more specific to adding authorized users.

Carol 2 years ago

↳ replying to Candra

But wouldn't C) Modify All for Usage, Billing, and Payment History give more control over what the authorized users can do?

Tamie 2 years ago

↳ replying to Candra

I agree, B) View and Manage Users makes sense for customers to add authorized users.

Galen 2 years ago

I'm not sure, but I think Delegated External User Administrator might also be a valid option for adding authorized users.

Novella 2 years ago

I agree with Terrilyn. Giving customers the ability to add authorized users requires the permission to View and Manage Users.

Terrilyn 2 years ago

I think the permission should be View and Manage Users.

Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam - Topic 5 Question 78 Discussion