Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UC has decided to use Customer Service template for the experience and Customer Community Plus license for the customers.
Which limitation could cause a potential issue for UC?
To configure self-registration for customers who use Person Accounts, CK should leave the Account field blank. This will allow CK to create individual customers without associating them with an account. CK can use the standard self-registration configuration under Experience Workspace and select a profile or permission set that supports Person Accounts. CK can also customize the self-registration page and Apex handler to create Person Accounts for customers based on their information.
Evan
6 months agoDwight
6 months agoFrancine
7 months agoArmando
7 months agoArminda
7 months agoCiara
7 months agoMarvel
8 months agoLura
8 months agoDoretha
8 months agoDierdre
8 months agoWillodean
8 months agoLeota
8 months agoNarcisa
8 months agoKing
8 months agoAnissa
1 year agoDenna
12 months agoNobuko
12 months agoNobuko
1 year agoFelice
1 year agoCarlton
1 year agoEvangelina
1 year agoKattie
1 year agoKanisha
1 year agoChaya
1 year agoCarmelina
1 year agoOzell
1 year agoRashida
1 year agoJavier
1 year agoReita
1 year ago