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Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam - Topic 5 Question 21 Discussion

Universal Containers is looking to build a new self-service site. Users will post questions, read Knowledge articles, and view case reports, users will not be registering deals or participating in any other sales activity.Which external user license meets these requirements?
D) Customer Community Plus
A) Authenticated Service Site User
B) External Community Plus
C) External Identity

Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam - Topic 5 Question 21 Discussion

Actual exam question for Salesforce's Salesforce Certified Experience Cloud Consultant (EX-Con-101) exam
Question #: 21
Topic #: 5
[All Salesforce Certified Experience Cloud Consultant (EX-Con-101) Questions]

Universal Containers is looking to build a new self-service site. Users will post questions, read Knowledge articles, and view case reports, users will not be registering deals or participating in any other sales activity.

Which external user license meets these requirements?

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Suggested Answer: D

by Penney at May 06, 2022, 05:52 PM

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Chanel
9 months ago
Really? I thought External Identity was a better fit for this scenario.
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Rebbecca
9 months ago
Wait, are you sure they won't be doing any sales activities?
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Sherill
9 months ago
The Authenticated Service Site User seems too limited for this.
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Elvis
9 months ago
Nah, I believe it's the External Community Plus.
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Dannette
9 months ago
I think it's definitely the Customer Community Plus.
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Phung
9 months ago
I thought External Identity was for different use cases, like managing user identities, so it probably isn't the answer here.
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Marilynn
9 months ago
I practiced a similar question, and I feel like External Community Plus could also fit, but I need to double-check the specifics.
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Golda
9 months ago
I'm not entirely sure, but I remember something about the Authenticated Service Site User being more limited.
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Maddie
10 months ago
I think the Customer Community Plus license might be the right choice since it allows users to access Knowledge articles and cases.
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Miesha
10 months ago
Okay, let's see. I think the key here is understanding what types of Windows servers ServiceNow Discovery can and cannot discover.
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Iraida
10 months ago
I'm pretty confident the answer is B. The "Not scheduled" status indicates the request is granted, but the schedule hasn't been published yet.
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Lucille
10 months ago
For requirement 2, I would say it's NOT met. I remember discussing how farms are treated in networking scenarios, and I feel like it needs proper configuration to combine the sites.
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