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Universal Containers is looking to build a new self-service site. Users will post questions, read Knowledge articles, and view case reports, users will not be registering deals or participating in any other sales activity.
Which external user license meets these requirements?
Suggested Answer: D
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12 comments · newest first
CH
Chanel
12 months ago
Really? I thought External Identity was a better fit for this scenario.
RE
Rebbecca
12 months ago
Wait, are you sure they won't be doing any sales activities?
SH
Sherill
12 months ago
The Authenticated Service Site User seems too limited for this.
EL
Elvis
1 year ago
Nah, I believe it's the External Community Plus.
DA
Dannette
1 year ago
I think it's definitely the Customer Community Plus.
PH
Phung
1 year ago
I thought External Identity was for different use cases, like managing user identities, so it probably isn't the answer here.
MA
Marilynn
1 year ago
I practiced a similar question, and I feel like External Community Plus could also fit, but I need to double-check the specifics.
GO
Golda
1 year ago
I'm not entirely sure, but I remember something about the Authenticated Service Site User being more limited.
MA
Maddie
1 year ago
I think the Customer Community Plus license might be the right choice since it allows users to access Knowledge articles and cases.
MI
Miesha
1 year ago
Okay, let's see. I think the key here is understanding what types of Windows servers ServiceNow Discovery can and cannot discover.
IR
Iraida
1 year ago
I'm pretty confident the answer is B. The "Not scheduled" status indicates the request is granted, but the schedule hasn't been published yet.
LU
Lucille
1 year ago
For requirement 2, I would say it's NOT met. I remember discussing how farms are treated in networking scenarios, and I feel like it needs proper configuration to combine the sites.