Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam - Topic 5 Question 21 Discussion

Actual exam question for Salesforce's Salesforce Certified Experience Cloud Consultant (EX-Con-101) exam

Question #: 21
Topic #: 5

[All Salesforce Certified Experience Cloud Consultant (EX-Con-101) Questions]

Universal Containers is looking to build a new self-service site. Users will post questions, read Knowledge articles, and view case reports, users will not be registering deals or participating in any other sales activity.

Which external user license meets these requirements?

AAuthenticated Service Site User

BExternal Community Plus

CExternal Identity

DCustomer Community Plus

Show Suggested Answer

Suggested Answer: D

by Penney at May 06, 2022, 05:52 PM

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Chanel

4 months ago

Really? I thought External Identity was a better fit for this scenario.

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Rebbecca

4 months ago

Wait, are you sure they won't be doing any sales activities?

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Sherill

4 months ago

The Authenticated Service Site User seems too limited for this.

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Elvis

4 months ago

Nah, I believe it's the External Community Plus.

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Dannette

4 months ago

I think it's definitely the Customer Community Plus.

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Phung

5 months ago

I thought External Identity was for different use cases, like managing user identities, so it probably isn't the answer here.

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Marilynn

5 months ago

I practiced a similar question, and I feel like External Community Plus could also fit, but I need to double-check the specifics.

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Golda

5 months ago

I'm not entirely sure, but I remember something about the Authenticated Service Site User being more limited.

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Maddie

5 months ago

I think the Customer Community Plus license might be the right choice since it allows users to access Knowledge articles and cases.

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Miesha

5 months ago

Okay, let's see. I think the key here is understanding what types of Windows servers ServiceNow Discovery can and cannot discover.

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Iraida

5 months ago

I'm pretty confident the answer is B. The "Not scheduled" status indicates the request is granted, but the schedule hasn't been published yet.

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Lucille

5 months ago

For requirement 2, I would say it's NOT met. I remember discussing how farms are treated in networking scenarios, and I feel like it needs proper configuration to combine the sites.

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