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Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam - Topic 5 Question 102 Discussion

Actual exam question for Salesforce's Salesforce Certified Experience Cloud Consultant (EX-Con-101) exam
Question #: 102
Topic #: 5
[All Salesforce Certified Experience Cloud Consultant (EX-Con-101) Questions]

Ursa Major Solar created a public knowledge base where both authenticated customers and unauthenticated guest users can view Known articles as a self-service option to troubleshoot issues.

When creating a Knowledge article, which checkbox should be selected so that all users can view the articles?

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Suggested Answer: C

To make a Knowledge article visible to both authenticated customers and unauthenticated guest users on the public knowledge base, you need to select the Visible to Public Knowledge Base checkbox when creating the article. This will allow you to share the article with public users on your site. You can also select other visibility options, such as Visible to Customer or Visible to Partner, if you want to share the article with other channels.


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Ena
2 hours ago
I vaguely recall that "Visible to Partner" is more for specific groups, so I think it’s definitely not A). I’ll go with C) as my best guess.
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Burma
5 days ago
I’m a bit confused. I thought "Visible to Customer" would only apply to authenticated users, so I’m leaning towards C) instead.
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Janessa
10 days ago
I remember a practice question about visibility settings, and I feel like D) Visible to Anyone could be the right choice since it sounds the most inclusive.
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Sylvie
16 days ago
I think it might be C) Visible to Public Knowledge Base, but I'm not entirely sure if that covers both authenticated and unauthenticated users.
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