Salesforce Exam Experience Cloud Consultant Topic 2 Question 75 Discussion

Actual exam question for Salesforce's Experience Cloud Consultant exam

Question #: 75
Topic #: 2

[All Experience Cloud Consultant Questions]

Ursa Major Solar (UMS) noticed that quest users are unable to see images on its customer portal.

Which setting should UMS enable in order for quest users to see the images?

A''Enable Image Connect for guest users'' in the Administration Workspace

B''Let guest users view asset files and CMS content available to the community' in the Administration Workspace

C''Allow guest users to self register'' in the Administration Workspace

DThe 'Jepson' theme in the Builder Workspace

Show Suggested Answer

Suggested Answer: D

To give customers the access they need, CK should use the Account Portal template. The Account Portal template is a pre-built site that includes features such as account management, case management, and refund claims. CK can use this template to provide self-service options to its customers, such as viewing and updating their account information, creating and viewing cases, and submitting refund claims. CK can also provide access to articles from its Knowledge base using the Knowledge component or the CMS Connect component.

by Yuette at Sep 17, 2024, 12:02 AM

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Diane

4 days ago

Haha, 'Allow guest users to self-register'? Really? That's like giving the keys to the kingdom. I'll have to pass on Option C.

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Lang

6 days ago

I'm not sure about this one. Option D talking about the 'Jepson' theme seems a bit random. Maybe the UMS team needs to check their theme settings?

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Lisbeth

10 days ago

I'd go with Option A. Enabling 'Image Connect for guest users' seems more specific to the problem at hand.

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Craig

14 days ago

Option B sounds like the right choice to me. Enabling guest users to view asset files and CMS content seems like the logical solution to the image visibility issue.

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Allene

17 days ago

I'm not sure, but I think C) 'Allow guest users to self register' could also be a possible solution. Maybe they need to register to view the images.

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Cherilyn

21 days ago

I disagree, I believe the correct answer is B) 'Let guest users view asset files and CMS content available to the community'. It seems more logical to allow access to asset files.

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Antione

22 days ago

I think the answer is A) 'Enable Image Connect for guest users'. It makes sense to enable images for guest users.

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