I practiced a similar question where we had to manage object visibility. I feel like removing from the navigation menu is definitely one of the answers.
This looks like a straightforward question about presenting a list of CIs in the Order Form. I think Expressions or Mappings would be the way to go, but I'll need to double-check the details.
Hmm, I'm a bit unsure about this one. I'll need to carefully review the options and think through what qualifies as a service change versus other types of incidents or problems.
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