Discuss Salesforce Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam Topic 1 Question 91

Northern Trail outfitters (NTO) aims to provide personalization by encouraging its individual customers to self-register in its B2C Experience site. NTO is not looking to create a placeholder account.

NTO Experience consultant has set up self-registration in its Login and Registration pages. NTO's site manager has configured the Allow external users to self-register'' option. NTO uses Customer Community Plus Licenses.

Which two steps are needed to complete self-registration in NTO's Experience site?

Choose 2 answers

AEnsure that the Account field is empty in the registration section.

BContact Salesforce Customer Support to enable Communities Self Registration Controller.

CEnsure that the Contact field is empty in the registration section.

DContact Sales customer Support to enable Person Accounts.

Suggested Answer: A, D

To complete self-registration in NTO's Experience site without creating a placeholder account, NTO needs to take two steps:

Ensure that the Account field is empty in the registration section. This will allow NTO to create individual customers without associating them with an account.

Contact Sales customer Support to enable Person Accounts. Person Accounts are a feature that allows NTO to store information about individual customers in a single record, instead of using separate account and contact records. NTO needs to contact Salesforce Customer Support to enable Person Accounts in its org.

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29 comments · newest first

Wynell 11 months ago

Not sure about that, I thought we needed to enable Person Accounts instead.

Johana 11 months ago

I think B is necessary too, though.

Joesph 11 months ago

Wait, do we really need to contact support for this? Seems odd.

Darrin 11 months ago

Definitely need to keep the Account field empty!

Charolette 11 months ago

A and C are the right steps!

James 12 months ago

I vaguely remember that we might not need to enable Person Accounts for this scenario, but I can't shake the feeling that it could be relevant.

Callie 12 months ago

I’m leaning towards option A and C, but I’m a bit confused about whether we need to contact support for anything.

Paz 1 year ago

I think we practiced a similar question where we had to enable some settings for self-registration. I feel like contacting support was mentioned, but I can't recall the exact details.

Dick 1 year ago

I remember something about needing to leave certain fields empty for self-registration, but I'm not sure if it's the Account or Contact field.

Gaston 1 year ago

I'm feeling pretty confident about this one. I think the two steps are to ensure the Account and Contact fields are empty, and then I'll double-check that the "Allow external users to self-register" option is properly configured.

Stephaine 1 year ago

Okay, I've got a strategy here. I'll start by checking the registration section to ensure the Account and Contact fields are empty, as per option A and C. If that's not enough, I'll look into the Communities Self Registration Controller and Person Accounts options.

Amber 1 year ago

Hmm, I'm a bit confused about the difference between enabling Communities Self Registration Controller and enabling Person Accounts. I'll need to review those options carefully.

My 1 year ago

This seems pretty straightforward. I think the key is to make sure the Account and Contact fields are set up correctly in the registration section.

Alesia 1 year ago

Option A is the way to go, folks. Unless, of course, you're feeling particularly adventurous and want to see how many hoops you can jump through to get this done. In that case, I hear option B is the way to go!

Derick 1 year ago

Option A, without a doubt. If you need to call Salesforce support for something this basic, you might as well just give up and become a juggler. Much less headache.

Krystina 1 year ago

↳ replying to Derick

B) Contact Salesforce Customer Support to enable Communities Self Registration Controller.

Donette 1 year ago

↳ replying to Derick

A) Ensure that the Account field is empty in the registration section.

Lashon 1 year ago

I'm not sure about B and D, contacting Salesforce Customer Support seems unnecessary for this.

Madelyn 1 year ago

I agree with Olen, having the Account and Contact fields empty makes sense for self-registration.

Lashawn 1 year ago

Ah, the age-old dilemma - do I choose the option that makes sense, or the one that involves more bureaucracy? I'm going with option A, just to keep things simple.

Cheryll 1 year ago

↳ replying to Lashawn

Yeah, I agree. It's better to avoid unnecessary bureaucracy.

Ronny 1 year ago

↳ replying to Lashawn

I think option A is the way to go. Let's keep it simple.

Elliot 1 year ago

C'mon, really? Contacting Salesforce support to enable something that's already out-of-the-box? That's a bit overkill, don't you think?

Merlyn 1 year ago

↳ replying to Elliot

C) Ensure that the Contact field is empty in the registration section.

Sage 1 year ago

↳ replying to Elliot

A) Ensure that the Account field is empty in the registration section.

Olen 1 year ago

I think the correct answers are A and C.

Jody 1 year ago

Option A is the way to go! Leaving the Account field empty is key for self-registration in a B2C scenario. Salesforce's got your back on this one.

Catalina 1 year ago

↳ replying to Jody

B) Contact Salesforce Customer Support to enable Communities Self Registration Controller.

Daryl 1 year ago

↳ replying to Jody

A) Ensure that the Account field is empty in the registration section.

Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam - Topic 1 Question 91 Discussion