Salesforce Exam Experience-Cloud-Consultant Topic 1 Question 58 Discussion

Actual exam question for Salesforce's Salesforce Certified Experience Cloud Consultant exam

Question #: 58
Topic #: 1

[All Salesforce Certified Experience Cloud Consultant Questions]

Northern Trail Outfitters (NTO) is punning to create an HR help desk for Its employees. IT recommends using Experience Cloud to build the HR help desk app

Whet should NTO consider when building the MR help desk app?

AHR user profits is only available in Enterprise and Performance Editions with HR permission sat license.

BMR user profile is only available in Employee Cloud with Employee permission set license.

CThe HR help desk app can centralize Chatter from all related active Experience Cloud sites in the org.

DThe HR help desk app can centralize knowledge and self service in to one experience site.

Show Suggested Answer

Suggested Answer: D

One thing that NTO should consider when building the HR help desk app is that the app can centralize knowledge and self service in to one experience site. This means that NTO can use Experience Cloud to create a site that provides access to Knowledge articles, Cases, Chatter, and other features that can help its employees find answers, request assistance, and collaborate with HR staff. NTO can use Employee Cloud, which is a solution that allows NTO to create employee experience sites using Experience Cloud.

by Myra at Jan 29, 2024, 12:04 AM

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